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Categories: Digital, F&I, Industry, Sales, Showroom
Mapping the Customer Journey

To meet and exceed modern consumer expectations at each step of the buying process, develop new techniques and use technology to help them discover, learn,...

https://www.fi-magazine.com/363896/mapping-the-customer-journey
Categories: Auto Finance, Dealer Ops, F&I, Fixed Ops, Industry, Sales, Showroom
Weekly Market Insights Report

The market continues to increase, but the rate of weekly gains has slowed while still remaining at levels that would be record-setting by any historical...

https://www.autodealertodaymagazine.com/364582/black-book-market-insights-report-2
Categories: Auto Finance, Dealer Ops, F&I, Industry, Sales
Financial Forces Threaten Improved Auto Supply Chain

Inflation and interest rate hikes could dampen consumer demand.

https://www.autodealertodaymagazine.com/369067/financial-forces-threaten-improved-auto-supply-chain
Categories: Auto Finance, Dealer Ops, F&I, Fixed Ops, Industry, Sales, Showroom
Cox Automotive Forecast: August New-Vehicle Sales Pace Slowest of 2021 Due to Low Supply

August will be a fourth consecutive month of slowing sales and looks to be coming in even lower than our forecast of 1.2 million, a 9% decline from August 2020.

https://www.fi-magazine.com/365837/cox-automotive-forecast-august-new-vehicle-sales-pace-slowest-of-2021-due-to-low
Categories: F&I, Fixed Ops, Industry, Sales
Zurich Lets Agents Sell F&I Products

Zurich now permits agents to sell its finance and insurance products, representing a big change for the provider.

https://www.autodealertodaymagazine.com/367520/zurich-lets-agents-sell-fi-products
Categories: Auto Finance, Dealer Ops, F&I, Industry, Product & Technology, Sales
Biden Announces Funds for EV Chargers at Auto Show

First $900 million coming to help 35 states build network of stations. President also promotes tax breaks to buy EVs built in North America.

https://www.agent-entrepreneur.com/368864/biden-visits-auto-show-to-announce-funds-for-ev-chargers
Categories: Actuary, Awards, Compliance, Dealer Ops, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training
Ziegler: They Said I Was a Crackpot

Jim Ziegler holds Uber responsible for the death of an Arizona woman who was run down by an autonomous SUV in March, but he...

https://www.agent-entrepreneur.com/324767/ziegler-they-said-i-was-a-crackpot
Categories: Auto Finance, Dealer Ops, F&I, Industry, Sales, Training
Customer ‘Scorecard’ Designed to Help Dealers

CDK Global offering polls U.S. customers on car availability and more.

https://www.fi-magazine.com/369129/customer-scorecard-designed-to-help-dealers
Categories: F&I, Industry, Sales
Auto Insurance Shopping Rose in Q3

Trend was more pronounced for the segment than for property insurance.

https://www.agent-entrepreneur.com/374999/auto-insurance-shopping-rose-in-q3
Categories: Auto Finance, Dealer Ops, F&I, Fixed Ops, Industry, Sales, Showroom
Weekly Market Insights Report

The market continues to increase, but the rate of weekly gains has slowed while still remaining at levels that would be record-setting by any historical...

https://www.fi-magazine.com/364582/black-book-market-insights-report-2


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