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Most of us will process and retain a story better than we process or retain facts, and a good story can make the difference between your customer...
https://www.agent-entrepreneur.com/361237/the-five-elements
Dwayne Wiggins here, with American Financial's F&I University, and this is your Tip of the Week!
https://www.fi-magazine.com/360734/handling-the-off-site-customer
Service contracts aren’t just for mechanical systems anymore. In this F&I Tip of the Week, American Financial’s Ritch Wheeler explains how the presence of...
https://www.fi-magazine.com/356405/fi-tip-of-the-week-the-code-to-success-part-ii
If your next F&I customer declines credit life because they already have insurance, take heart: Your presentation has only just begun. Join Dwayne Wiggins...
https://www.fi-magazine.com/357463/credit-life
Tune in to this Tip of the Week with UDS' John Tabar!
https://www.fi-magazine.com/361350/fi-tip-of-the-week-managing-time-expectations
Hello! John Tabar from UDS. I want to talk about doubling down on environmental products today. When a customer enrolls in paint and fabric protection, most...
https://www.agent-entrepreneur.com/353991/doubling-down-on-paint-fabric-protection
You reach the end of your menu presentation and your customer declines every option. Now what? In this Tip of the Week, John Tabar of UDS walks you through...
https://www.fi-magazine.com/357389/one-better-question
Just because you know the price of your most popular service contract doesn’t mean you should keep selling it. As American Financial’s Ritch Wheeler...
https://www.fi-magazine.com/358121/fi-tip-of-the-week-finding-the-right-service-contract
How are your callbacks going lately? Banks and finance companies want to lend money to your customers, but the approval process is increasingly automated....
https://www.fi-magazine.com/357282/fi-tip-of-the-week-risky-business