Protecting customers' investment becomes more important than ever as prices rise.

In this video, Dwayne Wiggins with the Automotive Training Academy by Assurant explores how to boost the F&I revenue stream in any deal by selling...

Jackie B. Cooper, legendary automotive sales trainer used to say, "take a checkup from the neck up before you take 'em up." John Tabar of UDS thinks...

In this video, Trent White with the Automotive Training Academy by Assurant gives you the formula to make customers rethink turning down your products.

It’s easier to make a choice than a decision, but for some reason, many F&I managers force customers to make big decisions throughout the transaction. John...

F&I is a time-sensitive job, and you may sometimes feel pressure to do the easy or expedient thing — even if it isn’t the right thing. But the ultimate...

Simply addressing the customer by name makes for a much more productive interaction that can make all the difference.

A quick follow-up call to every sold F&I customer can clear up post-delivery misinformation and concerns, reduce unwinds and chargebacks, and generate...

Hello! John Tabar from UDS. I want to talk about doubling down on environmental products today. When a customer enrolls in paint and fabric protection, most...

In this video, Trent White with the Automotive Training Academy by Assurant discusses the difference between a statement, a question and an objection and...