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Why do so many customers tell you they don’t need a service contract because they already have AAA? Pitching the side benefits of an F&I product can obscure...
https://www.fi-magazine.com/359678/fi-tip-of-the-week-eliminate-product-confusion
The systems built into new cars produce millions more lines of code than a Boeing 787, and recent headlines prove even Dreamliners are vulnerable to flaws...
https://www.fi-magazine.com/359491/fi-tip-of-the-week-the-code-to-success-part-iii
Just because you know the price of your most popular service contract doesn’t mean you should keep selling it. As American Financial’s Ritch Wheeler...
https://www.fi-magazine.com/358121/fi-tip-of-the-week-finding-the-right-service-contract
How are your callbacks going lately? Banks and finance companies want to lend money to your customers, but the approval process is increasingly automated....
https://www.fi-magazine.com/357282/fi-tip-of-the-week-risky-business
When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up...
https://www.autodealertodaymagazine.com/324768/fi-tip-of-the-week-power-of-the-pause
Do you believe in your products or do you just sell them? It's a fair question. Here's another question that will help you find out ... What products are...
https://www.autodealertodaymagazine.com/361280/are-you-a-believer
How can we effectively address the need for protection on good cars? How do we establish needs awareness about this? And all while not damaging brand...
https://www.fi-magazine.com/360140/they-build-a-good-car
How are your dealers' callbacks going lately? Banks and finance companies want to lend money to your customers, but the approval process is increasingly...
https://www.agent-entrepreneur.com/357885/hot-tip-risky-business
Do you believe in your products or do you just sell them? It's a fair question. Here's another question that will help you find out ... What products are...
https://www.agent-entrepreneur.com/361280/are-you-a-believer
Dwayne Wiggins here, with American Financial's F&I University, and this is your Tip of the Week!
https://www.fi-magazine.com/360734/handling-the-off-site-customer