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F&I is a tough job, and you never know where the next problem — or solution — will come from. But you can control your attitude, and positivity is a sure...
https://www.fi-magazine.com/356417/fi-tip-of-the-week-attitude-1
Don’t you hate it when customers sit patiently through your F&I presentation, then simply say, ‘No, thank you’? In this Tip of the Week, American...
https://www.fi-magazine.com/358853/fi-tip-of-the-week-addressing-no-thank-you
When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up...
http://www.providers-administrators.com/324768/fi-tip-of-the-week-power-of-the-pause
When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up...
https://www.autodealertodaymagazine.com/324768/fi-tip-of-the-week-power-of-the-pause
It’s easier to make a choice than a decision, but for some reason, many F&I managers force customers to make big decisions throughout the transaction. John...
https://www.fi-magazine.com/357216/fi-tip-of-the-week-dont-ask-them-to-decide
F&I products offer tremendous value to every customer, but top-producing F&I managers build their presentations around the unique needs they discover in the...
https://www.fi-magazine.com/356715/why-interview
True professionals could sell F&I in shorts and a T-shirt. But what message would that send to your customers? In this Tip of the Week, John Tabar of UDS...
https://www.fi-magazine.com/356477/fi-tip-of-the-week-take-a-checkup
How are your callbacks going lately? Banks and finance companies want to lend money to your customers, but the approval process is increasingly automated....
https://www.fi-magazine.com/357282/fi-tip-of-the-week-risky-business
Lifelong learners excel in the business office, where there is always a new skill, best practice, or motivational technique to learn and apply. UDS’s John...
https://www.fi-magazine.com/356554/fi-tip-of-the-week-listening-to-books
How are your dealers' callbacks going lately? Banks and finance companies want to lend money to your customers, but the approval process is increasingly...
https://www.agent-entrepreneur.com/357885/hot-tip-risky-business