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Simply addressing the customer by name makes for a much more productive interaction that can make all the difference.
https://www.agent-entrepreneur.com/373973/the-most-powerful-word
In this video, Josh Krach with the Automotive Training Academy by Assurant provides you with a great question to ask your customers to reveal their true...
https://www.fi-magazine.com/375259/the-three-cs-of-maintenance
A recent dealership visit proved to UDS’s John Tabar that opportunities for F&I product sales are lost when too many assumptions are made. The cure is...
https://www.agent-entrepreneur.com/357102/hot-tip-all-deals-are-the-same-right
In this video, Paul Dosescu explains how to handle when a customer comes back to the service department.
https://www.fi-magazine.com/374969/customer-comebacks-1
Jackie B. Cooper, legendary automotive sales trainer used to say, "take a checkup from the neck up before you take 'em up." John Tabar of UDS thinks...
https://www.agent-entrepreneur.com/356968/hot-tip-take-a-checkup
In this video, Trent White with the Automotive Training Academy by Assurant discusses the 'One Pay Lease' and how it is a good opportunity to sell products...
https://www.agent-entrepreneur.com/373607/one-pay-lease
In this video, Trent White with the Automotive Training Academy by Assurant discusses the 'One Pay Lease' and how it is a good opportunity to sell products...
https://www.fi-magazine.com/373607/one-pay-lease
Protecting customers' investment becomes more important than ever as prices rise.
https://www.fi-magazine.com/375078/inflation-protection
In this video, Adam Walters explains why guaranteed asset protection is essential for vehicle financing.
https://www.fi-magazine.com/375760/helping-customers-understand-gap-insurance-benefits