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Categories: F&I, Training
F&I Tip of the Week: Update Your Interview

American Financial’s Dwayne Wiggins wants you to interview — but not interrogate — every F&I customer. Refresh your approach with smart, pointed questions...

https://www.fi-magazine.com/359941/fi-tip-of-the-week-update-your-interview
Categories: F&I, Training
F&I Tip of the Week: Update Your Interview

American Financial’s Dwayne Wiggins wants you to interview — but not interrogate — every F&I customer. Refresh your approach with smart, pointed questions...

https://www.agent-entrepreneur.com/359941/fi-tip-of-the-week-update-your-interview
Categories: F&I
F&I Tip of the Week: One Better Question

You reach the end of your menu presentation and your customer declines every option. Now what? In this Tip of the Week, John Tabar of UDS walks you through...

https://www.fi-magazine.com/357389/one-better-question
Categories: Actuary, Auto Finance, Awards, Compliance, Dealer Ops, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training
F&I Tip of the Week: Power of the Pause

When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up...

https://www.agent-entrepreneur.com/324768/fi-tip-of-the-week-power-of-the-pause
Categories: F&I, Product & Technology, Training
Are You a Believer

Do you believe in your products or do you just sell them? It's a fair question. Here's another question that will help you find out ... What products are...

https://www.autodealertodaymagazine.com/361280/are-you-a-believer
Categories: Actuary, Auto Finance, Awards, Compliance, Dealer Ops, F&I, Industry, Meet the Executive, Product & Technology, Sales, Summit Updates, Training
F&I Tip of the Week: Power of the Pause

When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up...

https://www.fi-magazine.com/324768/fi-tip-of-the-week-power-of-the-pause
Categories: F&I, Product & Technology, Training
Are You a Believer

Do you believe in your products or do you just sell them? It's a fair question. Here's another question that will help you find out ... What products are...

https://www.agent-entrepreneur.com/361280/are-you-a-believer
Categories: F&I
HOT TIP: Take a Checkup

Jackie B. Cooper, legendary automotive sales trainer used to say, "take a checkup from the neck up before you take 'em up." John Tabar of UDS thinks...

https://www.agent-entrepreneur.com/356968/hot-tip-take-a-checkup
Categories: Dealer Ops, F&I
Handling the Off-Site Customer

Dwayne Wiggins here, with American Financial's F&I University, and this is your Tip of the Week!

https://www.agent-entrepreneur.com/360734/handling-the-off-site-customer
Categories: F&I, Training
Getting the Most Out of Your Menu

With the increasing demand to generate revenue from the business office today, coupled with the number of products available and the client's lack of focus,...

https://www.fi-magazine.com/361185/getting-the-most-out-of-your-menu


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