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Categories: Telematics
How to Choose a GPS Tracking System

It can be a cumbersome task choosing the right GPS tracking system. Read this comprehensive guide so that you can find the right fit for you.

https://www.autorentalnews.com/333320/choosing-a-gps-tracking-system
Categories: Rental Operations
Survey Reveals Why Car Renters Choose Ride-Hailing

The AlixPartners survey found that 50% of respondents cited parking issues and associated costs; 35% cited the laborious process of renting a car as reasons...

https://www.autorentalnews.com/310374/consumers-replacing-car-rental-with-ride-hailing-study-finds
Categories: Rental Operations
The Benefits of Letting Some Car Rental Charges Slide

Sometimes knowing when to waive a charge on a car rental bill matters more than a strict adherence to the bottom line — and can be a cost-effective...

https://www.autorentalnews.com/328014/the-benefits-of-letting-some-car-rental-charges-slide
Categories: Rental Operations, Rental Software

The Internet’s growing role as a core revenue channel, along with other advances in technology, creates growth opportunities for RACs bold enough to adapt...

https://www.autorentalnews.com/146457/the-technology-driven-web-world-order
Categories: Rental Operations

What factors determine whether your customer is satisfied? A focus on the customer’s perspective can help identify means for gaining market share.

https://www.autorentalnews.com/146464/dissecting-the-customer-experience
Categories: Rental Operations

High-pressure sales techniques don’t fuel incremental sales. The truth is, the products genuinely add value to the customer experience and help build...

https://www.autorentalnews.com/146469/its-time-to-ditch-the-incremental-sales-stigma
Categories: Rental Operations

Auto Rental News’ Lamest Customer Excuse Contest drew a bevy of entries detailing excuses from customers returning damaged cars. Here are some of the most...

https://www.autorentalnews.com/146473/if-there-was-an-excuse-hall-of-fame
Categories: Rental Operations, Telematics

As technology continues to revolutionize the car rental industry, are we straying from the “high touch” approach to customer service?

https://www.autorentalnews.com/146555/high-tech-or-high-touch
Categories: Rental Operations
Fox Celebrates 20

Fox Rent A Car remains focused on the leisure market with a business plan that promotes steady growth while weathering tough economic times.

https://www.autorentalnews.com/146564/fox-celebrates-20
Categories: Rental Operations
Surviving the Car Rental Climate Change

The economic storm of 2008-2009 is causing shifts in the auto rental industry both in front of and behind the rental counter. Can you adjust to new market...

https://www.autorentalnews.com/146578/surviving-the-car-rental-climate-change


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