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Categories: Dealer Ops, Industry, Sales, Showroom, Training
Restoring Consumer Trust and Dealership Profitability Post-COVID

We’re clearly operating in a new normal, but one thing is clear – the dealership that provides the most support and instills the highest level of confidence...

https://www.autodealertodaymagazine.com/361549/restoring-consumer-trust-and-dealership-profitability-post-covid
Categories: Industry, Showroom, Training
Actually, I Am the Boss of You: An Interactive Approach to Employee Counseling

The goal in discipling employees is not to punish but rather to affect a positive change in the employee’s conduct or performance, and should remain...

https://www.autodealertodaymagazine.com/361519/actually-i-am-the-boss-of-you-an-interactive-approach-to-employee-counseling
Categories: Industry, Showroom, Training
New JM&A Group Insider Platform Provides Free Exclusive Content to All Dealers

In an effort to further engage automotive professionals and provide valuable content, JM&A Group recently launched JM&A Insider, its own, on-demand...

https://www.autodealertodaymagazine.com/361506/new-jma-group-insider-platform-provides-free-exclusive-content-to-all-dealers
Categories: F&I, Training
F&I Tip of the Week: Avoiding Down Time

What should you do, or say, to fill the time when recalculating payments to illustrate the customer's choices? Tune in to this F&I Tip of the Week with John...

https://www.autodealertodaymagazine.com/361504/fi-tip-of-the-week-avoiding-down-time
Categories: F&I, Industry, Showroom, Training
F&I in a Post-COVID-19 World

The last few months have been strange — we aren’t sure what next week will look like, and many of the goals for 2020 are in question because our ability to...

https://www.autodealertodaymagazine.com/361499/fi-in-a-post-covid-19-world
Categories: F&I, Training
Tip of the Week: Are You An Early Riser?

How early do you get out of your office and engage the customer? Top F&I managers know that the sooner they engage the customer, the better. Tune in to this...

https://www.autodealertodaymagazine.com/361389/tip-of-the-week-are-you-an-early-riser
Categories: F&I, Product & Technology, Training
Are You a Believer

Do you believe in your products or do you just sell them? It's a fair question. Here's another question that will help you find out ... What products are...

https://www.autodealertodaymagazine.com/361280/are-you-a-believer
Categories: F&I, Training
F&I Tip of the Week: The Five Elements

Most of us will process and retain a story better than we process or retain facts, and a good story can make the difference between your customer...

https://www.autodealertodaymagazine.com/361237/the-five-elements
Categories: F&I, Training
Getting the Most Out of Your Menu

With the increasing demand to generate revenue from the business office today, coupled with the number of products available and the client's lack of focus,...

https://www.autodealertodaymagazine.com/361185/getting-the-most-out-of-your-menu
Categories: F&I, Training
Hot Coffee

Everyone wants power and freedom, yet no one wants accountability. We won’t ever change the consumer, but if we better understand their behavior, we can...

https://www.autodealertodaymagazine.com/361071/hot-coffee


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