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- Featured
We’re clearly operating in a new normal, but one thing is clear – the dealership that provides the most support and instills the highest level of confidence...
https://www.autodealertodaymagazine.com/361549/restoring-consumer-trust-and-dealership-profitability-post-covid
The goal in discipling employees is not to punish but rather to affect a positive change in the employee’s conduct or performance, and should remain...
https://www.autodealertodaymagazine.com/361519/actually-i-am-the-boss-of-you-an-interactive-approach-to-employee-counseling
In an effort to further engage automotive professionals and provide valuable content, JM&A Group recently launched JM&A Insider, its own, on-demand...
https://www.autodealertodaymagazine.com/361506/new-jma-group-insider-platform-provides-free-exclusive-content-to-all-dealers
What should you do, or say, to fill the time when recalculating payments to illustrate the customer's choices? Tune in to this F&I Tip of the Week with John...
https://www.autodealertodaymagazine.com/361504/fi-tip-of-the-week-avoiding-down-time
The last few months have been strange — we aren’t sure what next week will look like, and many of the goals for 2020 are in question because our ability to...
https://www.autodealertodaymagazine.com/361499/fi-in-a-post-covid-19-world
How early do you get out of your office and engage the customer? Top F&I managers know that the sooner they engage the customer, the better. Tune in to this...
https://www.autodealertodaymagazine.com/361389/tip-of-the-week-are-you-an-early-riser
Do you believe in your products or do you just sell them? It's a fair question. Here's another question that will help you find out ... What products are...
https://www.autodealertodaymagazine.com/361280/are-you-a-believer
Most of us will process and retain a story better than we process or retain facts, and a good story can make the difference between your customer...
https://www.autodealertodaymagazine.com/361237/the-five-elements
With the increasing demand to generate revenue from the business office today, coupled with the number of products available and the client's lack of focus,...
https://www.autodealertodaymagazine.com/361185/getting-the-most-out-of-your-menu