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Categories: Dealer Ops, Opinion
Opinion: Mercedes-Benz Does Facilities Right

In an industry fraught with dealer-factory tension, Mercedes-Benz launched its Autohaus II initiative in cooperation with and in support of its franchisees.

https://www.autodealertodaymagazine.com/355359/opinion-mercedes-benz-does-facilities-right
Categories: Opinion, Showroom
Opinion: Customer Trust Is Earned in Drops and Lost in Buckets

Whatever happened to customer loyalty? Expert shares four proven ways to earn your next customer’s trust — and their repeat sales and service business.

https://www.fi-magazine.com/359589/opinion-customer-trust-is-earned-in-drops-and-lost-in-buckets
Categories: Auto Finance, Compliance, Dealer Ops, F&I, Opinion
The CFPB’s Spirit Lives On

In the first of a series of F&I Think Tank webinars, attorney Eric Johnson offered a wake-up call to dealers and F&I professionals who thought the industry...

https://www.fi-magazine.com/311183/the-cfpbs-spirit-lives-on
Categories: Auto Finance, Compliance, Dealer Ops, F&I, Opinion
The CFPB’s Spirit Lives On

In the first of a series of F&I Think Tank webinars, attorney Eric Johnson offered a wake-up call to dealers and F&I professionals who thought the industry...

https://www.autodealertodaymagazine.com/311183/the-cfpbs-spirit-lives-on
Categories: F&I, Opinion
Ed Bobit: A Man of Outsized Pleasures

Ed Bobit, the founder of Bobit Business Media, F&I and Showroom and many more media brands, passed away June 29, 2014, at the age of 86. Bobit was a man of...

https://www.fi-magazine.com/324533/ed-bobit-a-man-of-outsized-pleasures
Categories: Digital, Opinion
Your Martech Stack Is Missing the Mark

Expert shares advice for dealers whose marketing technology stacks have failed to meet your customers’ growing expectations.

https://www.fi-magazine.com/353569/your-martech-stack-is-missing-the-mark
Categories: Dealer Ops, Opinion, Training
You Need a Game Plan for a Flat Market

Stay competitive in a flat market by refocusing on the fundamentals of new-inventory management, forecasting, and tracking.

https://www.fi-magazine.com/351195/you-need-a-game-plan-for-a-flat-market
Categories: Opinion, Training
Empowerment Plus Training Equals Success

Close the motivation gap by backing your sales and F&I training programs with clear objectives for success and a culture of empowerment.

https://www.fi-magazine.com/351184/empowerment-plus-training-equals-success
Categories: Dealer Ops, Opinion, Training
Save Our Summer Sale!

Heard has the five-step plan you need to salvage your slow summer sales season before the clock strikes midnight on Labor Day.

https://www.fi-magazine.com/351183/save-our-summer-sale
Categories: Compliance, Dealer Ops, Opinion
Dealer Principal as Big Brother

Dealers who undertake electronic surveillance of employees’ emails and phone calls must be aware of state consent requirements and tread carefully to avoid...

https://www.fi-magazine.com/351179/dealer-principal-as-big-brother


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