The digitization of the auto retail and finance industry has helped level the playing field for dealers who are willing to invest in new tools — no matter...

The digitization of the auto retail and finance industry has helped level the playing field for dealers who are willing to invest in new tools — no matter...

So you’ve invested in a digital retailing platform. Now what? Learn how adding a concierge position to your showroom staff can help ensure a smooth and...

Whatever happened to customer loyalty? Expert shares four proven ways to earn your next customer’s trust — and their repeat sales and service business.

The Great Recession put dealers and manufacturers on a bad path. Reclaim grosses by putting the focus back on long-term value and the ownership experience.

The next phase in digital marketing is intelligent messaging, an emerging technology that allows dealers to customize marketing efforts down to the...

Learn why capturing a younger demographic via new business models, including vehicle subscription services, could require a new mindset for dealers and...

Your next facility upgrade will be costly and disruptive. Dealership construction and design expert shares five ways to ensure it won’t be disappointing as...

Sales of pre-owned and CPO units show no signs of slowing. Here’s how savvy dealers and F&I professionals are taking advantage.

Fleet Forward’s Chris Brown takes an up-close look at the Tesla Cybertruck and asks whether an (almost) indestructible exterior can help it break into the...