As rules and regulations evolve, so must your employee handbook. Here is the basis for updating your dealership’s handbook today.

As COVID-19 has lead to more vehicles being financed and purchased online, the ability of the F&I department to sift out synthetic fraud will be...

Kicking the trade is an old-school tactic employed by unscrupulous sales people, sales managers, and F&I managers. Being aggressive and going after every...

Do you know how to vet a paystub for legitimacy? These 10 tips can help you catch the phonies.

New methods to qualify car shoppers could help your dealers sell more vehicles and F&I products, but alternative credit scoring is not without its pitfalls.

Dealers need to ensure they are remaining ADA compliant while catering to various groups of consumers.

Agents can and should help dealers design, install, and enforce their federally mandated CMS. Luckily for everyone involved, the instructions are freely...

Hackers are using weak links in vendor and supply chains to target more secure networks. Here’s what agents and dealers need to know.

As state and federal regulations continue to evolve, it is crucial you ensure your dealership is selling above the line and paying attention to all safety...

At least 6.4 million flu cases were reported between October and December 2019. Given that influenza is a serious medical condition, do dealerships have a...