The presidential election cycle will create unique concerns for dealerships dealing with employees who wish to discuss politics at work, especially given...

As car shoppers enter their personal information in web forms in search of the best offer, it’s important for dealers to have clear guidelines on data they...

Most dealers rely on one or more software providers to manage and document all their transactions and many businesses count on a robust disaster recovery...

Whether businesses interact in person or virtually, they must do so in a safe and secure manner to retain customer trust and comply with applicable law.

I suggest those of us in the car business — and maybe others too — should occasionally shout “do-over” as though we were kids again.

Checking OFAC is not a recommendation – it is required by federal statute. Not taking it seriously could result in major consequences for the dealer.

Keeping your vehicle inventory safe from thieves, vandals, and other criminals is critical, but not all security strategies are equally successful.

The coronavirus appears to be driving the automotive industry to selling vehicles remotely, a radical departure from the traditional dealer model. By...

The social security number is the most critical component for finance and lease deals and we often need to make a copy of a document for our deal jacket. Be...

A dealership was recently discovered to have a prevalent policy and practice of inflating consumers’ incomes to obtain finance source approvals. Reading...