Cosmetic panel can fall off unexpectedly, posing crash danger.

Three approaches to attaining your ‘black belt’ in the sector.

Things you can expect to encounter today and how to handle them

Recordings can go a long way toward building on F&I expertise.

Segment veterans inducted into Bobit Business Media’s F&I Hall of Fame at Agent Summit, one posthumously.

Try listening and acknowledging objections instead of responding to them right away.

These three have left drivers in more painful positions over a several-year surge in rates.

Shaving some time off the duration of deals for the customer can bring better results.

How F&I departments can leverage lessons from the world of sports to best position dealerships for a changed market.

Auto dealers recognize products are crucial to bridge affordability gap, yet consumers may decline them due to financial constraints, lack of awareness.