Greater credit access in November combines with falling delinquencies for more stable conditions.

How F&I managers can organically solicit consumer feedback that pumps up business.

Delinquency rates flatten and are expected to fall next year.

Protecting customers' investment becomes more important than ever as prices rise.

When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.

October numbers make for six months of relatively flat average monthly cost.

Offering designed to meet automotive customers where they want to be.

Study recommends lenders help consumers bridge any financial gaps they’re facing.

Trend was more pronounced for the segment than for property insurance.

In this video, Paul Dosescu explains how to handle when a customer comes back to the service department.