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Reahard & Associates just released a new version of its recording and review service for F&I pros.
http://www.providers-administrators.com/375970/fi-training-tool-updatedMore stories like this from www.providers-administrators.com
Maximizing Profitability Through Strategic Reinsurance
How to Clear a Red Flag
So You Want a Compliance Audit
Take Steps to Combat Cybercrime
The Missing Ingredient With Today’s Digital Deal Jackets

Reahard & Associates just released a new version of its recording and review service for F&I pros.
https://www.agent-entrepreneur.com/375970/fi-training-tool-updatedMore stories like this from www.agent-entrepreneur.com
Continuous Improvement Requires Continuous Insight
Planning the Hound Out of Your Agency
The Lost Art of Interpersonal Relationships
Reinsurance Rundown
Five-Star F&I: The Secret to Customer Delight

How to train salespeople on F&I products.
https://www.agent-entrepreneur.com/375725/elevating-the-auto-sales-experienceMore stories like this from www.agent-entrepreneur.com
Leveraging the Monroney Label
Enhancing Lives
The Lost Art of Interpersonal Relationships
Trust Me … It’s all About Credibility
Five-Star F&I: The Secret to Customer Delight

Focusing on enriching others, whether customers or colleagues, will get you far.
https://www.agent-entrepreneur.com/375732/enhancing-livesMore stories like this from www.agent-entrepreneur.com
The Lost Art of Interpersonal Relationships
A Winning Sales Strategy
Understand to Oversell
The Four Pillars Of The Customer Experience
Professionals Practice. Posers Pretend!

Emotional intelligence is the secret sauce to dealership success.
https://www.agent-entrepreneur.com/375650/crank-up-the-eqMore stories like this from www.agent-entrepreneur.com
The Invisible Leak in F&I
Thoughts on Success
Understand to Oversell
If You Must Know
The Four Pillars Of The Customer Experience

Shaving some time off the duration of deals for the customer can bring better results.
https://www.agent-entrepreneur.com/375575/pace-equals-profitMore stories like this from www.agent-entrepreneur.com
Continuous Improvement Requires Continuous Insight
It’s Time to Think Outside the Lot
This Tech Is for Real
Let Them Buy Before You Sell
Be Better in F&I

Kerrigan Advisors poll shows percentage of retailers expecting lower profits, valuations is on the rise.
http://www.providers-administrators.com/375274/dealer-survey-finds-2025-anxietiesMore stories like this from www.providers-administrators.com
Buy-Sell Market Momentum Continues
Auto Dealership Buy-Sells Fall in Q1
OEMs See Conditions Normalizing
Buy-Sells Revved Up Last Year
EVs on Their Minds

Kerrigan Advisors poll shows percentage of retailers expecting lower profits, valuations is on the rise.
https://www.agent-entrepreneur.com/375274/dealer-survey-finds-2025-anxietiesMore stories like this from www.agent-entrepreneur.com
Buy-Sell Market Momentum Continues
Auto Dealership Buy-Sells Fall in Q1
OEMs See Conditions Normalizing
Buy-Sells Revved Up Last Year
Dealers’ Outlook Subdued

Auto group’s program making a difference and could serve as an inspiration for others to create their own.
https://www.agent-entrepreneur.com/375141/leaders-need-development-tooMore stories like this from www.agent-entrepreneur.com
Six Powerful Questions
If You Must Know
The Four Pillars Of The Customer Experience
Be Better in F&I
This Tech Is for Real

How F&I managers can organically solicit consumer feedback that pumps up business.
https://www.agent-entrepreneur.com/375104/mastering-timing-and-messaging-in-dealershipsMore stories like this from www.agent-entrepreneur.com
Continuous Improvement Requires Continuous Insight
Enhancing Lives
The Lost Art of Interpersonal Relationships
Trust Me … It’s all About Credibility
Staying Compliance-Current

When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.
https://www.agent-entrepreneur.com/375047/think-biggerMore stories like this from www.agent-entrepreneur.com
In F&I, 80% of What You Do Is a Waste of Time
Be Better in F&I
Six Powerful Questions
Five Cash Deals in a Row
Crank Up the EQ

Make your interaction with each customer unique, like he or she is, and all will be more likely to consider available products.
https://www.agent-entrepreneur.com/374935/understand-to-oversellMore stories like this from www.agent-entrepreneur.com
The Four Pillars Of The Customer Experience
Enhancing Lives
F&I Conviction
If You Must Know
Think Bigger

The class will give an overview of ASE testing in Spanish, including current tests, test development and test-preparation tools.
https://www.fi-magazine.com/374377/ase-offers-free-testing-webinar-in-spanishMore stories like this from www.fi-magazine.com
ASE Winter Registration Opens
Reynolds Retail Summit Agenda Released
EFI Conference Returns to Vegas, Seeks Retail F&I Speakers
Innovative Dealership Customer-Retention Strategies
Professionals Practice. Posers Pretend!

The class will give an overview of ASE testing in Spanish, including current tests, test development and test-preparation tools.
https://www.agent-entrepreneur.com/374377/ase-offers-free-testing-webinar-in-spanishMore stories like this from www.agent-entrepreneur.com
Chafetz to Lead Dealer Prospecting Workshop at Agent Summit 2025
Dealers Reminded to Stay Up-to-Date
Reynolds Retail Summit Agenda Released
Innovative Dealership Customer-Retention Strategies
Last Chance to Register Online for Agent Summit, ACE Certification

It is not important that the client understands us – it is critical that they know we understand them!
http://www.providers-administrators.com/374243/fi-convictionMore stories like this from www.providers-administrators.com
The Four Pillars Of The Customer Experience
Masters in Training
A Winning Sales Strategy
So You Want a Compliance Audit
Trust Me … It’s all About Credibility

It is not important that the client understands us – it is critical that they know we understand them!
https://www.agent-entrepreneur.com/374243/fi-convictionMore stories like this from www.agent-entrepreneur.com
The Four Pillars Of The Customer Experience
Understand to Oversell
Enhancing Lives
Think Bigger
If You Must Know

It is not important that the client understands us – it is critical that they know we understand them!
https://www.autodealertodaymagazine.com/374243/fi-convictionMore stories like this from www.autodealertodaymagazine.com
Masters in Training
A Winning Sales Strategy
Trust Me … It’s all About Credibility
Fine-Tuning the Parts and Service Operation
Thoughts on Success

Customers who pay with cash must be approached differently than finance customers.
https://www.autodealertodaymagazine.com/374154/five-cash-deals-in-a-rowMore stories like this from www.autodealertodaymagazine.com
Thoughts on Success
Masters in Training
One Pay Lease
Trust Me … It’s all About Credibility
Sunny Side Up

Customers who pay with cash must be approached differently than finance customers.
http://www.providers-administrators.com/374154/five-cash-deals-in-a-rowMore stories like this from www.providers-administrators.com
In F&I, 80% of What You Do Is a Waste of Time
Thoughts on Success
Masters in Training
One Pay Lease
Read This Menu

Customers who pay with cash must be approached differently than finance customers.
https://www.agent-entrepreneur.com/374154/five-cash-deals-in-a-rowMore stories like this from www.agent-entrepreneur.com
Be Better in F&I
Putting Yourself Through the Paces
Five Types of F&I Managers
In F&I, 80% of What You Do Is a Waste of Time
Thoughts on Success

Rick McCormick preaches the wisdom of breaking into what he considers the top 3% of F&I managers with a stance of continuous development.
https://www.autodealertodaymagazine.com/373947/masters-in-trainingMore stories like this from www.autodealertodaymagazine.com
F&I Conviction
Trust Me … It’s all About Credibility
Technician Training Must Be Ongoing
Six Powerful Questions
Thoughts on Success

Rick McCormick preaches the wisdom of breaking into what he considers the top 3% of F&I managers with a stance of continuous development.
http://www.providers-administrators.com/373947/masters-in-trainingMore stories like this from www.providers-administrators.com
The Four Pillars Of The Customer Experience
F&I Conviction
Trust Me … It’s all About Credibility
Thinking About Selling Your Business?
Six Powerful Questions

Rick McCormick preaches the wisdom of breaking into what he considers the top 3% of F&I managers with a stance of continuous development.
https://www.fi-magazine.com/373947/masters-in-trainingMore stories like this from www.fi-magazine.com
The Five Myths of F&I
The Four Pillars Of The Customer Experience
If You Must Know
Enhancing Lives
Understand to Oversell

Money will help fund the construction of the new Center for Automotive & Mobility Studies at Northwood University
https://www.fi-magazine.com/373884/reynolds-donates-5m-to-enhance-educational-opportunitiesMore stories like this from www.fi-magazine.com
Reynolds and Reynolds Names Acting CEO
Reynolds Acquires TSD Mobility Solutions
Amplify Speakers, Workshop Details Set
Reynolds Debuts AI Tech, Announces Contest Winners
Reynolds Retail Summit Agenda Released

Money will help fund the construction of the new Center for Automotive & Mobility Studies at Northwood University
http://www.providers-administrators.com/373884/reynolds-donates-5m-to-enhance-educational-opportunitiesMore stories like this from www.providers-administrators.com
Reynolds Acquires TSD Mobility Solutions
Reynolds Retail Summit Agenda Released
Store Names First Female Dealer Principal
Winners of 2024 Dealers' Choice Awards Announced
Hall of Heart

Money will help fund the construction of the new Center for Automotive & Mobility Studies at Northwood University
https://www.agent-entrepreneur.com/373884/reynolds-donates-5m-to-enhance-educational-opportunitiesMore stories like this from www.agent-entrepreneur.com
Reynolds Acquires TSD Mobility Solutions
Reynolds Retail Summit Agenda Released
Store Names First Female Dealer Principal
Winners of 2024 Dealers' Choice Awards Announced
Hall of Heart

Available in vAuto Academy, Variable Management Certification designed for dealers to maximize ROI on used vehicles, at no cost.
https://www.fi-magazine.com/373794/inventory-management-certification-open-to-any-dealerMore stories like this from www.fi-magazine.com
Too Many Dealers Today Are Stuck In The Pandemic
Adapting to Changing Consumer Expectations
Maximizing Revenue Potential
Is It Time to Rethink Business Development Centers?
Winners of 2025 Dealers’ Choice Awards Announced

Available in vAuto Academy, Variable Management Certification designed for dealers to maximize ROI on used vehicles, at no cost.
http://www.providers-administrators.com/373794/inventory-management-certification-open-to-any-dealerMore stories like this from www.providers-administrators.com
Autumn Analysis
Adapting to Changing Consumer Expectations
Maximizing Revenue Potential
Winners of 2025 Dealers’ Choice Awards Announced
Winners of 2024 Dealers' Choice Awards Announced

Available in vAuto Academy, Variable Management Certification designed for dealers to maximize ROI on used vehicles, at no cost.
https://www.agent-entrepreneur.com/373794/inventory-management-certification-open-to-any-dealerMore stories like this from www.agent-entrepreneur.com
Too Many Dealers Today Are Stuck In The Pandemic
Carryover Rate Important for Auto Retailers
VAuto Enhances Conquest to Make It Easier for Dealers to Apply VIN-Specific Incentives
Autumn Analysis
Adapting to Changing Consumer Expectations

Make this particular management competency your priority.
http://www.providers-administrators.com/373639/whos-nextMore stories like this from www.providers-administrators.com
In F&I, 80% of What You Do Is a Waste of Time
So You Want a Compliance Audit
Masters in Training
Leveraging the Monroney Label
The Road to Exceptional

Make this particular management competency your priority.
https://www.agent-entrepreneur.com/373639/whos-nextMore stories like this from www.agent-entrepreneur.com
Is It Time to Rethink Business Development Centers?
Creating a Chain of Accountability
Elevating the Auto Sales Experience
The Lost Art of Interpersonal Relationships
Be Better in F&I

Make this particular management competency your priority.
https://www.autodealertodaymagazine.com/373639/whos-nextMore stories like this from www.autodealertodaymagazine.com
Is It Time to Rethink Business Development Centers?
Detecting and Defeating Synthetic ID Theft
Masters in Training
How Your Dealership Can Weather This Economic Uncertainty
Leveraging the Monroney Label

Company provides auto service agreements and other finance-and-insurance programs to franchise auto dealerships.
https://www.autodealertodaymagazine.com/373535/first-us-warranty-launches-nationwideMore stories like this from www.autodealertodaymagazine.com
Petra Automotive, EasyCare Partner
Winners of 2025 Dealers’ Choice Awards Announced
Navigating the Upside-Down
Winners of 2024 Dealers' Choice Awards Announced
In the Car, Cox Auto Partner on Insurance

Company provides auto service agreements and other finance-and-insurance programs to franchise auto dealerships.
http://www.providers-administrators.com/373535/first-us-warranty-launches-nationwideMore stories like this from www.providers-administrators.com
Winners of 2025 Dealers’ Choice Awards Announced
Navigating the Upside-Down
Winners of 2024 Dealers' Choice Awards Announced
Solving Affordability and Negative-Equity Challenges
What We Learned About F&I In 2024

Company provides auto service agreements and other finance-and-insurance programs to franchise auto dealerships.
https://www.agent-entrepreneur.com/373535/first-us-warranty-launches-nationwideMore stories like this from www.agent-entrepreneur.com
Products Prognosis
Elevating the Auto Sales Experience
Insurance Can Boost Dealer Profit
Reinsurance Rundown
Winners of 2025 Dealers’ Choice Awards Announced

Industry vet Gerry Gould and new business partner win Bobit’s Innovation Challenge with new tech tool to boost sales prowess.
https://www.fi-magazine.com/373160/soupin-up-salesMore stories like this from www.fi-magazine.com
Trust Me … It’s all About Credibility
This Tech Is for Real
Enhancing Lives
Industry Challenges to the CARS Rule
Home-Grown F&I

Industry vet Gerry Gould and new business partner win Bobit’s Innovation Challenge with new tech tool to boost sales prowess.
http://www.providers-administrators.com/373160/soupin-up-salesMore stories like this from www.providers-administrators.com
Trust Me … It’s all About Credibility
Loyalty and Team Success Drive ECP Chief
The Road to Exceptional
The People Business
Winners of 2025 Dealers’ Choice Awards Announced

Industry vet Gerry Gould and new business partner win Bobit’s Innovation Challenge with new tech tool to boost sales prowess.
https://www.agent-entrepreneur.com/373160/soupin-up-salesMore stories like this from www.agent-entrepreneur.com
Trust Me … It’s all About Credibility
It’s Time to Think Outside the Lot
This Tech Is for Real
Enhancing Lives
Auto-fil-A

ASE Education Foundation, auto dealer associations partner on the student events.
https://www.fi-magazine.com/373137/competitions-raise-automotive-careers-awarenessMore stories like this from www.fi-magazine.com
Auto Dealers Feted
Industry Challenges to the CARS Rule
Mount Rushmore and Tariffs
A Logical, Real-World Case for a VSC
California Leading

ASE Education Foundation, auto dealer associations partner on the student events.
http://www.providers-administrators.com/373137/competitions-raise-automotive-careers-awarenessMore stories like this from www.providers-administrators.com
Auto Dealers Feted
Mount Rushmore and Tariffs
The Road to Exceptional
A Time-Tested Vision
Loyalty and Team Success Drive ECP Chief

ASE Education Foundation, auto dealer associations partner on the student events.
https://www.agent-entrepreneur.com/373137/competitions-raise-automotive-careers-awarenessMore stories like this from www.agent-entrepreneur.com
Auto-fil-A
Auto Dealers Feted
Mount Rushmore and Tariffs
The Lost Art of Interpersonal Relationships
Professionals Practice. Posers Pretend!

Customers just want the facts, so elaboration is best left off the desk.
https://www.fi-magazine.com/372954/less-is-moreMore stories like this from www.fi-magazine.com
Understand to Oversell
If You Must Know
The Four Pillars Of The Customer Experience
Trust Me … It’s all About Credibility
Do You Buy Your Products?

National Institute for Automotive Service Excellence training will include instruction on high-voltage cooling.
https://www.fi-magazine.com/372952/free-technician-webinar-on-ev-chargingMore stories like this from www.fi-magazine.com
ASE Offers Free Testing Webinar in Spanish
Another Car-Cooling Tech Emerges
EV Charger Solution Said to Work for All Models
Report: EV Stations Should Support Multiple Standards
ASE Winter Registration Opens

Program designed to to address nationwide technician shortage.
https://www.fi-magazine.com/371623/dealerpro-training-launches-auto-tech-trainingMore stories like this from www.fi-magazine.com
New at the Top of NADA
Move Over EVs
The Road to Exceptional
Is It Time to Rethink Business Development Centers?
How Streamlined Service Satisfies Customers

Program designed to to address nationwide technician shortage.
http://www.providers-administrators.com/371623/dealerpro-training-launches-auto-tech-trainingMore stories like this from www.providers-administrators.com
The Road to Exceptional
Winners of 2024 Dealers' Choice Awards Announced
Safeguarding Customer Data
The People Business
Store Names First Female Dealer Principal

Program designed to to address nationwide technician shortage.
https://www.agent-entrepreneur.com/371623/dealerpro-training-launches-auto-tech-trainingMore stories like this from www.agent-entrepreneur.com
Move Over EVs
Auto-fil-A
Is It Time to Rethink Business Development Centers?
Leaders Need Development, Too
Winners of 2024 Dealers' Choice Awards Announced

In-person and online curriculum designed to help sharpen skill sets for all levels.
https://www.autodealertodaymagazine.com/370892/protective-asset-protection-expands-fi-developmentMore stories like this from www.autodealertodaymagazine.com
Automotive AI Certification Program Debuts
Industry Members Sought as Technician Mentors
Maximizing Revenue Potential
June Is Automotive Service Professionals Month
ASE Education Foundation Webinar on Auto Standards Updates

In-person and online curriculum designed to help sharpen skill sets for all levels.
http://www.providers-administrators.com/370892/protective-asset-protection-expands-fi-developmentMore stories like this from www.providers-administrators.com
Maximizing Revenue Potential
What We Learned About F&I In 2024
Loyalty and Team Success Drive ECP Chief
Masters in Training
AutoPayPlus Sales Leadership Team Expands

In-person and online curriculum designed to help sharpen skill sets for all levels.
https://www.agent-entrepreneur.com/370892/protective-asset-protection-expands-fi-developmentMore stories like this from www.agent-entrepreneur.com
Continuous Improvement Requires Continuous Insight
Products Prognosis
Redefining Agency Success
Lessons Learned
Elevating the Auto Sales Experience

J.D. Power study says BEV recalls are major factor in first decline in decades.
https://www.fi-magazine.com/370298/evs-on-the-hook-for-fallen-service-satisfactionMore stories like this from www.fi-magazine.com
New Vehicles Get Higher Scores
Home EV Charger Reception Mixed
Service Drive Satisfaction Steady
EV Owners Stay Loyal to the Segment
Customer Satisfaction Grows Slowly in the Recovery