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Reahard & Associates just released a new version of its recording and review service for F&I pros.
https://www.agent-entrepreneur.com/375970/fi-training-tool-updatedMore stories like this from www.agent-entrepreneur.com
Continuous Improvement Requires Continuous Insight
Planning the Hound Out of Your Agency
The Lost Art of Interpersonal Relationships
Reinsurance Rundown
Five-Star F&I: The Secret to Customer Delight

Reahard & Associates just released a new version of its recording and review service for F&I pros.
http://www.providers-administrators.com/375970/fi-training-tool-updatedMore stories like this from www.providers-administrators.com
Check This
Maximizing Profitability Through Strategic Reinsurance
AI/ML: A Dealership’s Secret Weapon
So You Want a Compliance Audit
Take Steps to Combat Cybercrime

How to train salespeople on F&I products.
https://www.agent-entrepreneur.com/375725/elevating-the-auto-sales-experienceMore stories like this from www.agent-entrepreneur.com
Leveraging the Monroney Label
Enhancing Lives
The Lost Art of Interpersonal Relationships
Trust Me … It’s all About Credibility
Five-Star F&I: The Secret to Customer Delight

Focusing on enriching others, whether customers or colleagues, will get you far.
https://www.agent-entrepreneur.com/375732/enhancing-livesMore stories like this from www.agent-entrepreneur.com
The Lost Art of Interpersonal Relationships
Understand to Oversell
A Winning Sales Strategy
The Four Pillars Of The Customer Experience
Professionals Practice. Posers Pretend!

Emotional intelligence is the secret sauce to dealership success.
https://www.agent-entrepreneur.com/375650/crank-up-the-eqMore stories like this from www.agent-entrepreneur.com
The Invisible Leak in F&I
Thoughts on Success
The Four Pillars Of The Customer Experience
Five-Star F&I: The Secret to Customer Delight
If You Must Know

Shaving some time off the duration of deals for the customer can bring better results.
https://www.agent-entrepreneur.com/375575/pace-equals-profitMore stories like this from www.agent-entrepreneur.com
Continuous Improvement Requires Continuous Insight
It’s Time to Think Outside the Lot
Be Better in F&I
Lessons Learned
Retention Rocks!

Kerrigan Advisors poll shows percentage of retailers expecting lower profits, valuations is on the rise.
http://www.providers-administrators.com/375274/dealer-survey-finds-2025-anxietiesMore stories like this from www.providers-administrators.com
Buy-Sell Market Momentum Continues
Auto Dealership Buy-Sells Fall in Q1
OEMs See Conditions Normalizing
Buy-Sells Revved Up Last Year
EVs on Their Minds

Kerrigan Advisors poll shows percentage of retailers expecting lower profits, valuations is on the rise.
https://www.agent-entrepreneur.com/375274/dealer-survey-finds-2025-anxietiesMore stories like this from www.agent-entrepreneur.com
Buy-Sell Market Momentum Continues
Auto Dealership Buy-Sells Fall in Q1
OEMs See Conditions Normalizing
Buy-Sells Revved Up Last Year
Dealers’ Outlook Subdued

Auto group’s program making a difference and could serve as an inspiration for others to create their own.
https://www.agent-entrepreneur.com/375141/leaders-need-development-tooMore stories like this from www.agent-entrepreneur.com
Six Powerful Questions
If You Must Know
The Talent P&L
Mastering the Five Core Competencies
The Four Pillars Of The Customer Experience

How F&I managers can organically solicit consumer feedback that pumps up business.
https://www.agent-entrepreneur.com/375104/mastering-timing-and-messaging-in-dealershipsMore stories like this from www.agent-entrepreneur.com
The Lost Art of Interpersonal Relationships
Enhancing Lives
Continuous Improvement Requires Continuous Insight
Trust Me … It’s all About Credibility
The Four Pillars Of The Customer Experience

When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.
https://www.agent-entrepreneur.com/375047/think-biggerMore stories like this from www.agent-entrepreneur.com
In F&I, 80% of What You Do Is a Waste of Time
Be Better in F&I
Six Powerful Questions
Five Cash Deals in a Row
Crank Up the EQ

Make your interaction with each customer unique, like he or she is, and all will be more likely to consider available products.
https://www.agent-entrepreneur.com/374935/understand-to-oversellMore stories like this from www.agent-entrepreneur.com
The Four Pillars Of The Customer Experience
Enhancing Lives
F&I Conviction
If You Must Know
Think Bigger

The class will give an overview of ASE testing in Spanish, including current tests, test development and test-preparation tools.
https://www.fi-magazine.com/374377/ase-offers-free-testing-webinar-in-spanishMore stories like this from www.fi-magazine.com
ASE Winter Registration Opens
From Zero to Hero With 3 Simple Things
Reynolds Retail Summit Agenda Released
Innovative Dealership Customer-Retention Strategies
EFI Conference Returns to Vegas, Seeks Retail F&I Speakers

The class will give an overview of ASE testing in Spanish, including current tests, test development and test-preparation tools.
https://www.agent-entrepreneur.com/374377/ase-offers-free-testing-webinar-in-spanishMore stories like this from www.agent-entrepreneur.com
Chafetz to Lead Dealer Prospecting Workshop at Agent Summit 2025
From Zero to Hero With 3 Simple Things
Dealers Reminded to Stay Up-to-Date
Reynolds Retail Summit Agenda Released
Innovative Dealership Customer-Retention Strategies

It is not important that the client understands us – it is critical that they know we understand them!
https://www.autodealertodaymagazine.com/374243/fi-convictionMore stories like this from www.autodealertodaymagazine.com
Masters in Training
Is it Fact or Fiction?
A Winning Sales Strategy
AI/ML: A Dealership’s Secret Weapon
Trust Me … It’s all About Credibility

It is not important that the client understands us – it is critical that they know we understand them!
http://www.providers-administrators.com/374243/fi-convictionMore stories like this from www.providers-administrators.com
The Four Pillars Of The Customer Experience
Masters in Training
Is it Fact or Fiction?
A Winning Sales Strategy
So You Want a Compliance Audit

It is not important that the client understands us – it is critical that they know we understand them!
https://www.agent-entrepreneur.com/374243/fi-convictionMore stories like this from www.agent-entrepreneur.com
The Four Pillars Of The Customer Experience
Understand to Oversell
Enhancing Lives
Think Bigger
If You Must Know

Customers who pay with cash must be approached differently than finance customers.
https://www.autodealertodaymagazine.com/374154/five-cash-deals-in-a-rowMore stories like this from www.autodealertodaymagazine.com
Thoughts on Success
Masters in Training
One Pay Lease
From Zero to Hero With 3 Simple Things
Is it Fact or Fiction?

Customers who pay with cash must be approached differently than finance customers.
http://www.providers-administrators.com/374154/five-cash-deals-in-a-rowMore stories like this from www.providers-administrators.com
In F&I, 80% of What You Do Is a Waste of Time
Thoughts on Success
Masters in Training
One Pay Lease
Read This Menu

Customers who pay with cash must be approached differently than finance customers.
https://www.agent-entrepreneur.com/374154/five-cash-deals-in-a-rowMore stories like this from www.agent-entrepreneur.com
Be Better in F&I
Putting Yourself Through the Paces
Five Types of F&I Managers
In F&I, 80% of What You Do Is a Waste of Time
Thoughts on Success