A new partnership connects Dealer Owned Warranty Company service contract holders with RepairPal’s network of 2,500 certified repair shops.

An Ally/Harris survey of U.S. consumers found only 21% had purchased a vehicle service contract, propelling their average five-year maintenance and repair...

Radiant Ride’s new SMART cosmetic service agreement program was designed to drive service and sales retention while offering customers a high-value interior...

Andrew Huber has joined GWC Warranty as the service contract provider’s product strategy manager.

EFG Companies’ John Pappanastos has offered new commentary on the relationship between finance and service, including the need for full integration to...

Vero has released Maintain and Key ID, new technologies designed to enhance service retention and F&I remarketing.

Affinitiv has acquired Caldwell & Kerr Enterprises, forming a strategic partnership designed to enhance digital capabilities for a combined customer base.

A new partnership between Auto/Mate and Kimoby was designed to help dealers improve customer communications and CSI scores.

A survey of 3,550 customers and 404 dealership employees offers insights into how the service department experience drives dealership profitability and growth.

The newest feature in IHS’s WorldView online aftermarket solutions provides auto dealers and other users a view of what’s happening at the counter in...