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Categories: F&I, Fixed Ops, Industry
RepairPal Shops to Perform DOWC Service Contract Repairs

A new partnership connects Dealer Owned Warranty Company service contract holders with RepairPal’s network of 2,500 certified repair shops.
Categories: Auto Finance, F&I, Fixed Ops, Industry
Ally: Soaring Costs Make Case for Service Contracts

An Ally/Harris survey of U.S. consumers found only 21% had purchased a vehicle service contract, propelling their average five-year maintenance and repair...
Categories: Dealer Ops, F&I, Fixed Ops, Product & Technology
Radiant Ride Launches SMART Appearance Protection Program

Radiant Ride’s new SMART cosmetic service agreement program was designed to drive service and sales retention while offering customers a high-value interior...
Categories: F&I, Fixed Ops, Industry
GWC Appoints Huber Product Strategy Manager

Andrew Huber has joined GWC Warranty as the service contract provider’s product strategy manager.
Categories: F&I, Fixed Ops, Industry, Training

EFG Companies’ John Pappanastos has offered new commentary on the relationship between finance and service, including the need for full integration to...
Categories: Digital, Fixed Ops

Vero has released Maintain and Key ID, new technologies designed to enhance service retention and F&I remarketing.
Categories: Digital, Fixed Ops

Affinitiv has acquired Caldwell & Kerr Enterprises, forming a strategic partnership designed to enhance digital capabilities for a combined customer base.
Categories: Digital, Fixed Ops

A new partnership between Auto/Mate and Kimoby was designed to help dealers improve customer communications and CSI scores.
Categories: F&I, Fixed Ops
Cox Releases Results of Fixed Ops Study

A survey of 3,550 customers and 404 dealership employees offers insights into how the service department experience drives dealership profitability and growth.
Categories: Digital, Fixed Ops
IHS Markit Launches New Solution for Automotive Aftermarket

The newest feature in IHS’s WorldView online aftermarket solutions provides auto dealers and other users a view of what’s happening at the counter in...

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