- Canonical
- Website
- Tag
-
Date Range
- Last Day (0)
- Last Week (0)
- Last Month (0)
- Last Year (0)
-
Category
- Operations (2)
- Small Fleet (2)
- Fleet Management (1)
- Rental Operations (1)
- Safety (1)
- Technology (1)
- Telematics (1)
-
Author
- chris brown (4)
- staff (1)
- Type
-
Group
- Automotive (6)
- Image
-
Sponsored
- false (6)
-
Featured
- false (6)
Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to...
https://www.autorentalnews.com/159776/the-customer-isnt-always-rightSure, any company would jump at the chance to use technology to reduce labor costs. But it also comes with some big, red, flashing warning lights.
https://www.autorentalnews.com/279828/the-irony-of-customer-service-in-the-digital-age
It can be a cumbersome task choosing the right GPS tracking system. Read this comprehensive guide so that you can find the right fit for you.
https://www.autorentalnews.com/333320/choosing-a-gps-tracking-systemThey say customer service is the new marketing. A recent experience on Virgin America validates that point.
https://www.autorentalnews.com/159615/the-ripple-effect-of-a-positive-customer-service-experienceBetter technology, education, transparency, and a way to show the correlation between price and customer service are needed.
https://www.autorentalnews.com/159689/3-weekly-car-rental-rates-are-unsustainable
Record360’s first truck rental customer survey found that most respondents look for a truck rental company with strong customer service and enhanced vehicle...
https://www.autorentalnews.com/135135/customer-service-technology-top-factors-in-truck-rental-survey