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Categories: F&I, Opinion, Showroom
The Race Is On at Paragon Honda

Dealer and long-distance runner Brian Benstock reflects on his nearly 40 years in the auto retail business, the challenges and opportunities in the New York...

https://www.fi-magazine.com/357129/the-race-is-on-at-paragon-honda
Categories: F&I, Opinion
How to Sell F&I on Alt-Fuel Vehicles

Many F&I pros are struggling to keep up with battery-powered vehicles — and the customers who buy them. Expert offers a process backed by education and a...

https://www.fi-magazine.com/357707/how-to-sell-fi-on-alt-fuel-vehicles
Categories: F&I, Opinion
F&I Doesn’t Have to End at Delivery

F&I pro has a word of advice for colleagues who are ready to connect with customers in a meaningful way — and help ensure they’ll return for their next...

https://www.fi-magazine.com/358007/fi-doesnt-have-to-end-at-delivery
Categories: F&I, Opinion, Product & Technology
APCO Holdings Announces Framework for Change with Launch of Diversity and Inclusion Plans

Recognizing the need to be intentional about building a truly inclusive environment, APCO partnered with Pope Consulting, one of the country's most...

https://www.fi-magazine.com/363865/apco-holdings-announces-framework-for-change-with-launch-of-diversity-and-inclus
Categories: Dealer Ops, Industry, Opinion
Enroll Today in NADA’s Dealership Workforce Study

NADA’s 2020 Dealership Workforce Study is open for enrollment for both car and commercial truck dealerships.

https://www.fi-magazine.com/360008/enroll-today-in-nadas-dealership-workforce-study
Categories: Opinion, Showroom
5 Ways to Sell Like It’s 2008

The Great Recession put dealers and manufacturers on a bad path. Reclaim grosses by putting the focus back on long-term value and the ownership experience.

https://www.fi-magazine.com/359585/5-ways-to-sell-like-its-2008
Categories: Auto Finance, Industry, Opinion
POLL: Americans Display Concern, Optimism with Financial Well-Being

Overall, recent polling indicates more Americans are feeling better about the quality of their financial life now, relative to their expectations, compared...

https://www.fi-magazine.com/366081/poll-americans-display-concern-optimism-with-financial-well-being
Categories: Digital, Opinion
Opinion: Early Identification Improves the Customer Journey

Dealer software expert identifies targeted marketing as a space to watch in 2019 as retailers and finance sources seek out and invest in new ways to engage...

https://www.fi-magazine.com/356458/opinion-early-id-improves-the-customer-journey
Categories: Opinion, Showroom
Top 5 Post-Dealership Remodel Regrets

Your next facility upgrade will be costly and disruptive. Dealership construction and design expert shares five ways to ensure it won’t be disappointing as...

https://www.fi-magazine.com/359469/top-5-post-dealership-remodel-regrets
Categories: Compliance, Digital, Opinion
FTC Expands Data Security Requirements, Impacting Dealers

At the end of October, the Federal Trade Commission (FTC) announced its expansion of the Safeguards Rule to better protect consumer financial information...

https://www.fi-magazine.com/366696/ftc-expands-data-security-requirements-impacting-dealers
Categories: Industry, Opinion
The New Normal

What will selling and servicing cars in the New Normal be like post COVID-19? If you are a professional, know your product, care about your clients,...

https://www.fi-magazine.com/361226/the-new-normal
Categories: Compliance, Opinion, Training
The Topic That Won’t Go Away: Loan Fees

A North Dakota car buyer prevailed in a recent case involving loan (or ‘acquisition’) fees that reached the state supreme court, where the dealer was found...

https://www.fi-magazine.com/356984/the-topic-that-wont-go-away-loan-fees
Categories: Industry, Opinion
Engage Employees Now!

To our credit, we have proven that we can work remotely, but as employees return to work, you must ensure your levels of employee engagement remain high as...

https://www.fi-magazine.com/364910/engage-employees-now
Categories: Compliance, F&I, Opinion
The Price of Compliance Is Going Up. Sorry.

Recent revisions to the federal Safeguards Rule cement the need for a compliance officer in every dealership. Whether their duties are performed by an...

https://www.fi-magazine.com/357709/the-price-of-compliance-is-going-up-sorry
Categories: Compliance, Opinion
4 Compliance Mistakes Every Dealer Makes Once

Expert lists four surprisingly common — but easily avoidable — errors and omissions dealer principals commit along the road to front-end compliance.

https://www.fi-magazine.com/356540/4-compliance-mistakes-every-dealer-makes-once
Categories: Dealer Ops, Opinion, Showroom
Tesla’s Electric Pickup: Is It a Work Truck?

Fleet Forward’s Chris Brown takes an up-close look at the Tesla Cybertruck and asks whether an (almost) indestructible exterior can help it break into the...

https://www.fi-magazine.com/359599/teslas-electric-pickup-is-it-a-work-truck
Categories: Industry, Opinion
Mining for Diamonds: Four Things to Look for in Interviews with Future Female Leaders

What should hiring managers look for when they interview female candidates and how can they best support these superstars as they come on board?

https://www.fi-magazine.com/360946/mining-for-diamonds-four-things-to-look-for-in-interviews-with-future-female-lea
Categories: Industry, Opinion
NADA Chairman Rhett Ricart: We’ve Got This

As auto dealers, we know disruption; it isn’t new and it will never stop. In fact, we’ve found a way to grow and thrive out of disruption, and the...

https://www.fi-magazine.com/360860/nada-chairman-rhett-ricart-weve-got-this
Categories: Awards, Opinion
Kelley Blue Book Turns Your Old Car into Lifesaving Support for St. Jude Children’s Research Hospital

This third annual fundraising campaign runs through the rest of Childhood Cancer Awareness Month in September and honors those with pediatric cancer.

https://www.fi-magazine.com/362965/kelley-blue-book-turns-your-old-car-into-lifesaving-support-for-st-jude-children
Categories: F&I, Opinion
Are You an F&I Manager or an F&I Clerk?

Years of strong sales and near-zero unemployment have lowered the bar for the business office. Veteran F&I pro shares two proven strategies for turning a...

https://www.fi-magazine.com/356631/are-you-an-fi-manager-or-an-fi-clerk


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