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Women in customer experience roles translates to big wins for dealers and customers.
https://www.autodealertodaymagazine.com/360206/cdk-global-research-reveals-impacts-of-customer-experience-roles-in-automotive-r
F&I profits have consistently increased since my departure from “the box” — and it’s all happening in conjunction with my fuzzy slippers.
https://www.autodealertodaymagazine.com/368273/the-remote-evolution-in-fi
Total losses add up to $300 million, with a $155 million hit to automakers and $145 million in lost direct wages.
https://www.autodealertodaymagazine.com/367181/blockade-of-ambassador-bridge-costs-auto-industry-millions
Dealers see the potential for more sales, higher profits, and improved CSI scores that digital sales and F&I can bring. Your employees fear the loss of job...
https://www.autodealertodaymagazine.com/358726/why-dealership-staff-fear-digital-retailing-and-what-to-do-about-it
Make your digital storefront easy to find and deliver a more engaging online experience — for sales and service — with four leading-edge strategies you can...
https://www.autodealertodaymagazine.com/356757/4-new-dealer-digital-marketing-tactics
Are you hiring new sales staff? Ask yourself three key questions before you throw your latest recruit to the wolves.
https://www.autodealertodaymagazine.com/357412/how-to-train-new-hires-for-instant-success
Whip your website into shape with this rundown of five mission-critical performance standards and personalization tools every dealer needs to compete on any...
https://www.autodealertodaymagazine.com/356432/5-steps-to-bring-your-dealer-website-up-to-code
Dealers and manufacturers have a major stake in the outcome of the Trump administration’s new tariffs, starting with the pricing of vehicles and parts.
https://www.autodealertodaymagazine.com/351171/opinion-dealers-must-prepare-for-trump-tariffs
Publishes an advance notice of proposed rulemaking on ADS safety framework.
https://www.autodealertodaymagazine.com/363419/u-s-department-of-transportation-seeks-public-comment-on-automated-driving-syste
A North Dakota car buyer prevailed in a recent case involving loan (or ‘acquisition’) fees that reached the state supreme court, where the dealer was found...
https://www.autodealertodaymagazine.com/356984/the-topic-that-wont-go-away-loan-fees