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Categories: Dealer Ops

Gene Daughtry, general manager of Best Ride, reflects on surviving the worst recession since the Great Depression.
Categories: Dealer Ops, Fixed Ops

Rick Boudreau - When placing your ad, include the name of the dealership, the personality of the position, contact person, phone number,...
Categories: Dealer Ops, Digital

Technology Expert Ali Amirrezvani discusses one of the most important aspects of customer relationship management today: website lead response time.
Categories: Compliance, Dealer Ops, Digital, Training

Thomas B. Hudson, Esq. - Many dealers have formed separate insurance companies to permit them to earn commissions on the sale of credit insurance and other...
Categories: Dealer Ops
3 Ways Smart Dealers Manage Inventory

Dealer software expert lists three steps you can take today to improve the way your inventory is sourced, cataloged, and appraised.
Categories: Compliance, Dealer Ops, Digital, Training

David A. Anderson and Wilfredo Fernandez of the firm Citrin Cooperman outline a few of the most common frauds perpetrated in various dealership departments...
Categories: Dealer Ops

Randy Henrick - You probably know that the Federal Trade Commission (“FTC”) delayed the enforcement date for the Red Flags Rule, but that’s just one piece...
Categories: Compliance, Dealer Ops, Digital, Training

Thomas B. Hudson - I was conducting an on-site dealership compliance audit of a buy here pay here store, looking over the dealership’s sales and F&I process...
Categories: Dealer Ops
How To Find The Right DMS

Expert lays out a three-step plan for dealers who are considering a DMS conversion.
Categories: Dealer Ops

Buy here pay here (BHPH) industry expert and consultant Mark Dubois outlines three customer relationship management (CRM) practices for BHPH dealers.

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