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Categories: F&I
10 ‘Next’ Practices for F&I

Don’t let so-called ‘best practices’ get in the way of your performance or your customers’ needs. The magazine’s resident F&I expert lists the 10 ‘next...

https://www.fi-magazine.com/309955/10-next-practices-for-fi
Categories: F&I
Wanted: A Jack of All F&I Trades

An F&I manager must perform a broad range of duties, including helping customers, interacting with the sales team and lenders, keeping abreast of changing...

https://www.fi-magazine.com/307816/wanted-a-jack-of-all-fi-trades
Categories: F&I

Invite customers to talk about their needs and concerns by asking questions that elicit detailed responses. Make every question part of your needs-discovery...

https://www.fi-magazine.com/307835/30-questions-you-need-to-ask-customers
Categories: Digital, F&I

It's no secret that F&I income is critical to a dealership's bottom line, so why aren't you using a menu? Not only does it help with the sale, it also...

https://www.fi-magazine.com/351135/selling-fi-the-right-way
Categories: F&I
Shopping for Answers

The magazine’s F&I expert says it’s time to stop complaining about the Internet, and offers a four-step process for turning the Internet into an ally of the...

https://www.fi-magazine.com/310209/shopping-for-answers
Categories: F&I

Is your current F&I sales process adding value or alienating customers? In today’s world of Google, Myspace and YouTube, word-tracks are like 8-tracks:...

https://www.fi-magazine.com/308827/fi-in-an-xy-world
Categories: F&I

If you have the right product lineup and selling prices, pre-owned customers will buy F&I products, too. F&I trainer shows you how.

https://www.fi-magazine.com/309422/capitalizing-on-the-used-market
Categories: F&I
F&I Professional – Or F&I Pretender?

In the F&I world, there are stars and there are also-rans. Are you ready for prime time? Take this quiz and find out!

https://www.fi-magazine.com/307778/fi-professional-or-fi-pretender
Categories: F&I
Cash Customers Buy Too

Understanding cash buyers can open the door to more F&I product sales, including dealership financing.

https://www.fi-magazine.com/307812/cash-customers-buy-too
Categories: F&I
Quoting Payments: The Rules, Risks and Getting it Right!

Inflating a monthly payment quote to leave room in the deal is not only unethical, it's illegal. Instead of promising the "best rate," give your customers...

https://www.fi-magazine.com/307830/quoting-payments-the-rules-risks-and-getting-it-right


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