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Top trainer counsels an F&I pro who wants to put a ‘customer cash’ rebate toward the down payment to reduce their customer’s interest rate.

https://www.fi-magazine.com/353887/cash-rebate-as-cash-down-payment
5 Ways to Get Better at F&I in 2019

Top trainer lists five critical areas top-producing F&I professionals will be focused on this year.

https://www.fi-magazine.com/355523/5-ways-to-get-better-at-fi-in-2019

The magazine’s resident F&I trainer responds to a reader’s question about the IRS/FinCEN Form 8300 requirement.

https://www.fi-magazine.com/324430/video-revisiting-the-pesky-form-8300
Menus Don’t Work Miracles

A fancy new menu can help streamline processes and improve customer engagement, but it won’t replace the hard-won skill and compassion of a true F&I...

https://www.fi-magazine.com/351212/menus-dont-work-miracles

Why should your customers buy the service contract if their vehicle is already covered? The magazine’s resident F&I pro has the answer.

https://www.fi-magazine.com/324441/video-handling-the-be-back-objection

The magazine’s resident F&I pro agrees that tech tools can’t sell product alone, but he does believe the online space offers new opportunities for F&I pros...

https://www.fi-magazine.com/324447/starting-fi-online
Categories: Dealer Ops
Great Coaches Build Winning Teams

The CFP National Championship was more than a football game. It was a contest between ‘The Process’ and ‘All In,’ the personal leadership philosophies of...

https://www.autodealertodaymagazine.com/310951/great-coaches-build-winning-teams

Top trainer comes to the rescue of an F&I manager who fears an antiquated, discredited, and deceptive sales tactic has taken root at his store.

https://www.fi-magazine.com/351219/help-my-dealership-is-packing-payments

Top trainer has hard-earned advice — and a word of warning — for F&I pros whose dealers seem to change their pay plans every time they have a good month.

https://www.fi-magazine.com/324521/the-dealer-moved-my-goal-posts
[Video] The Average LIfecycle Close

The magazine’s resident F&I pro offers a close designed specifically for car buyers who believe whatever issues they face will occur within the factory...

https://www.fi-magazine.com/324381/video-the-average-lifecycle-close


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