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Categories: Awards, F&I, Meet the Executive, Opinion, Product & Technology
Kylie Price Named Vice President, Post-Purchase Sales at APCO Holdings

In her new position, Price is responsible for the evolution of APCO’s post-purchase channel to continue to drive growth and advance digital outreach efforts.

https://www.agent-entrepreneur.com/365752/kylie-price-named-vice-president-post-purchase-sales-at-apco-holdings
Categories: Awards, F&I, Meet the Executive, Opinion, Product & Technology
Kylie Price Named Vice President, Post-Purchase Sales at APCO Holdings

In her new position, Price is responsible for the evolution of APCO’s post-purchase channel to continue to drive growth and advance digital outreach efforts.

http://www.providers-administrators.com/365752/kylie-price-named-vice-president-post-purchase-sales-at-apco-holdings
Categories: Awards, F&I, Meet the Executive, Opinion, Product & Technology
Kylie Price Named Vice President, Post-Purchase Sales at APCO Holdings

In her new position, Price is responsible for the evolution of APCO’s post-purchase channel to continue to drive growth and advance digital outreach efforts.

https://www.fi-magazine.com/365752/kylie-price-named-vice-president-post-purchase-sales-at-apco-holdings
Categories: F&I, Opinion, Product & Technology
APCO Holdings Announces Framework for Change with Launch of Diversity and Inclusion Plans

Recognizing the need to be intentional about building a truly inclusive environment, APCO partnered with Pope Consulting, one of the country's most...

https://www.autodealertodaymagazine.com/363865/apco-holdings-announces-framework-for-change-with-launch-of-diversity-and-inclus
Categories: F&I, Opinion, Product & Technology
APCO Holdings Announces Framework for Change with Launch of Diversity and Inclusion Plans

Recognizing the need to be intentional about building a truly inclusive environment, APCO partnered with Pope Consulting, one of the country's most...

https://www.fi-magazine.com/363865/apco-holdings-announces-framework-for-change-with-launch-of-diversity-and-inclus
Categories: F&I, Opinion, Product & Technology
APCO Holdings Announces Framework for Change with Launch of Diversity and Inclusion Plans

Recognizing the need to be intentional about building a truly inclusive environment, APCO partnered with Pope Consulting, one of the country's most...

http://www.providers-administrators.com/363865/apco-holdings-announces-framework-for-change-with-launch-of-diversity-and-inclus
Categories: F&I, Opinion, Product & Technology
APCO Holdings Announces Framework for Change with Launch of Diversity and Inclusion Plans

Recognizing the need to be intentional about building a truly inclusive environment, APCO partnered with Pope Consulting, one of the country's most...

https://www.agent-entrepreneur.com/363865/apco-holdings-announces-framework-for-change-with-launch-of-diversity-and-inclus
Categories: F&I, Opinion
Everybody is Your Friend, You Just Haven’t Met Them Yet

The real finesse in F&I is managing your relationships. If you can master your ability to connect with others, you will master this profession as well. 

https://www.fi-magazine.com/363468/everybody-is-your-friend-you-just-havent-met-them-yet
Categories: F&I, Opinion
Everybody is Your Friend, You Just Haven’t Met Them Yet

The real finesse in F&I is managing your relationships. If you can master your ability to connect with others, you will master this profession as well. 

https://www.agent-entrepreneur.com/363468/everybody-is-your-friend-you-just-havent-met-them-yet
Categories: F&I, Opinion
Everybody is Your Friend, You Just Haven’t Met Them Yet

The real finesse in F&I is managing your relationships. If you can master your ability to connect with others, you will master this profession as well. 

https://www.autodealertodaymagazine.com/363468/everybody-is-your-friend-you-just-havent-met-them-yet
Categories: F&I, Opinion, Training
So You Want to Be an Agent

Is there life after being an F&I manager? The answer is yes. But the work of an independent agent and trainer isn’t for everyone. A reinsurance expert and...

https://www.fi-magazine.com/363070/so-you-want-to-be-an-agent
Categories: F&I, Opinion, Training
So You Want to Be an Agent

Is there life after being an F&I manager? The answer is yes. But the work of an independent agent and trainer isn’t for everyone. A reinsurance expert and...

https://www.agent-entrepreneur.com/363070/so-you-want-to-be-an-agent
Categories: F&I, Opinion
The Why Behind

Instead of simply asking, telling, or yelling at your team to get you what you need – show them why it matters, and what happens when you don’t have what...

https://www.fi-magazine.com/360985/the-why-behind
Categories: F&I, Opinion
The Why Behind

Instead of simply asking, telling, or yelling at your team to get you what you need – show them why it matters, and what happens when you don’t have what...

https://www.agent-entrepreneur.com/360985/the-why-behind
Categories: F&I, Opinion
The Why Behind

Instead of simply asking, telling, or yelling at your team to get you what you need – show them why it matters, and what happens when you don’t have what...

https://www.autodealertodaymagazine.com/360985/the-why-behind
Categories: F&I, Opinion
Why You Swiped Right on F&I

Are you an F&I game changer or an F&I grouch? Get 2020 off to a hot start by remembering why you chose this work and the many opportunities it offers — even...

https://www.fi-magazine.com/359874/why-you-swiped-right-on-fi
Categories: Compliance, F&I, Opinion
3 F&I Gotchas You Need to Avoid

Be sure you know the three F&I ‘gotchas’ that compliance auditors, regulators, and plaintiffs’ attorneys will be hunting for in 2020 with this three-minute...

https://www.autodealertodaymagazine.com/359867/3-fi-gotchas-you-need-to-avoid
Categories: Compliance, F&I, Opinion
3 F&I Gotchas You Need to Avoid

Be sure you know the three F&I ‘gotchas’ that compliance auditors, regulators, and plaintiffs’ attorneys will be hunting for in 2020 with this three-minute...

https://www.fi-magazine.com/359867/3-fi-gotchas-you-need-to-avoid
Categories: Auto Finance, Compliance, F&I, Opinion
Confront the Growing Threat of Synthetic ID Fraud

Synthetic identity fraud is incredibly costly and difficult to detect. Expert explains why your dealership is at risk and why a multilayered defense works...

https://www.autodealertodaymagazine.com/359872/confront-the-growing-threat-of-synthetic-id-fraud
Categories: Auto Finance, Compliance, F&I, Opinion
Confront the Growing Threat of Synthetic ID Fraud

Synthetic identity fraud is incredibly costly and difficult to detect. Expert explains why your dealership is at risk and why a multilayered defense works...

https://www.fi-magazine.com/359872/confront-the-growing-threat-of-synthetic-id-fraud
Categories: F&I, Opinion
Law School vs. F&I: An Objective Analysis

Would you rather be 10 years into a career in a law firm or a dealership? Both paths lead to a six-figure income, but only one can make you a young...

https://www.fi-magazine.com/359579/law-school-vs-fi-an-objective-analysis
Categories: Auto Finance, Awards, Compliance, Digital, F&I, Opinion, Showroom
Top News of 2019

For dealers, F&I professionals, agents, and P&A executives, 2019 was a year to remember. Get caught up on 12 months’ worth of industry news with this review...

https://www.fi-magazine.com/digital/359798/top-news-of-2019
Categories: Digital, F&I, Opinion
Q&A: It’s Time to Move F&I Online

Is it possible those who have resisted the move toward a fully online transaction were right all along? Take a hard look at the benefits — and limitations —...

https://www.fi-magazine.com/359581/qa-its-time-to-move-fi-online
Categories: F&I, Opinion
Why Won’t They Let Me Be an F&I Manager?

Are you ready to make the leap from sales to F&I but haven’t been given an opportunity? Learn why that may be and why, for some, this critical role will...

https://www.fi-magazine.com/359577/why-wont-they-let-me-be-an-fi-manager
Categories: F&I, Opinion
10 Quick Tips to Boost F&I Profits

Raise your per-copy average and secure more of your customers’ investments by looking for more opportunities at every stage of the purchase and ownership...

https://www.fi-magazine.com/359465/10-quick-tips-to-boost-fi-profits
Categories: F&I, Opinion
Take the Fear Out of Your F&I Process

Living in the moment isn’t always a good idea, particularly in the business office. G.P. has the cure for bad customers, bad days, and bad months.

https://www.fi-magazine.com/359463/take-the-fear-out-of-your-fi-process
Categories: F&I, Opinion
Good Recruiting Today Could Save Your F&I Department Tomorrow

Younger workers are interested in working at dealerships, which is good news for F&I. But they will be drawn to those employers who offer opportunities and...

https://www.fi-magazine.com/359461/good-recruiting-today-could-save-your-fi-department-tomorrow
Categories: F&I, Opinion
Mid-Level F&I Managers Need Advanced Training

F&I managers who are ready to take the next step in their careers must seek out training focused on leadership, deal structure, compliance, and other...

https://www.fi-magazine.com/359055/mid-level-fi-managers-need-advanced-training
Categories: F&I, Opinion
10 Secrets of Successful F&I Managers

Experienced agent and trainer shares 10 habits and best practices shared by top-producing F&I professionals — and rarely adopted by those who are only in it...

https://www.fi-magazine.com/359052/10-secrets-of-successful-fi-managers
Categories: Dealer Ops, F&I, Opinion, Showroom, Training
4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes...

https://www.autodealertodaymagazine.com/358832/5-ways-training-improves-retention-and-results
Categories: Dealer Ops, F&I, Opinion, Showroom, Training
4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes...

https://www.fi-magazine.com/358832/5-ways-training-improves-retention-and-results
Categories: F&I, Opinion
F&I Doesn’t Have to End at Delivery

F&I pro has a word of advice for colleagues who are ready to connect with customers in a meaningful way — and help ensure they’ll return for their next...

https://www.fi-magazine.com/358007/fi-doesnt-have-to-end-at-delivery
Categories: Compliance, Digital, F&I, Opinion
Econtracting: Slippery Slope or Big Opportunity?

Progress toward a fully online transaction may be inevitable, but you — and your finance sources — must take concrete steps toward process improvement and...

https://www.fi-magazine.com/358004/econtracting-slippery-slope-or-big-opportunity
Categories: Dealer Ops, Digital, F&I, Opinion, Showroom, Training
Why Dealership Staff Fear Digital Retailing (and What to Do About It)

Dealers see the potential for more sales, higher profits, and improved CSI scores that digital sales and F&I can bring. Your employees fear the loss of job...

https://www.fi-magazine.com/358726/why-dealership-staff-fear-digital-retailing-and-what-to-do-about-it
Categories: Dealer Ops, Digital, F&I, Opinion, Showroom, Training
Why Dealership Staff Fear Digital Retailing (and What to Do About It)

Dealers see the potential for more sales, higher profits, and improved CSI scores that digital sales and F&I can bring. Your employees fear the loss of job...

https://www.autodealertodaymagazine.com/358726/why-dealership-staff-fear-digital-retailing-and-what-to-do-about-it
Categories: F&I, Opinion
Stop Keeping F&I Products a Secret

All available research and data suggests car buyers want to research F&I products online. Most say they will be more likely to buy if they can can learn...

https://www.fi-magazine.com/357999/stop-keeping-fi-products-a-secret
Categories: Dealer Ops, F&I, Opinion, Showroom, Training
Report: Customers Want to Buy Insurance at the Dealership

A new DealerPolicy study finds 83% of customers would buy auto insurance as part of their car-buying process — but only 9% were given the opportunity.

https://www.fi-magazine.com/358213/report-customers-want-to-buy-insurance-at-the-dealership
Categories: Dealer Ops, F&I, Opinion, Showroom, Training
Report: Customers Want to Buy Insurance at the Dealership

A new DealerPolicy study finds 83% of customers would buy auto insurance as part of their car-buying process — but only 9% were given the opportunity.

https://www.autodealertodaymagazine.com/358213/report-customers-want-to-buy-insurance-at-the-dealership
Categories: Compliance, F&I, Opinion
The Price of Compliance Is Going Up. Sorry.

Recent revisions to the federal Safeguards Rule cement the need for a compliance officer in every dealership. Whether their duties are performed by an...

https://www.fi-magazine.com/357709/the-price-of-compliance-is-going-up-sorry
Categories: F&I, Opinion
How to Sell F&I on Alt-Fuel Vehicles

Many F&I pros are struggling to keep up with battery-powered vehicles — and the customers who buy them. Expert offers a process backed by education and a...

https://www.fi-magazine.com/357707/how-to-sell-fi-on-alt-fuel-vehicles
Categories: Digital, F&I, Opinion, Showroom
Is Amazon Really a Threat to the Car Business?

The big box revolution has irrevocably altered the retail landscape. Carvana’s success has dealers wondering whether auto retail could be next.

https://www.fi-magazine.com/357702/is-amazon-really-a-threat-to-the-car-business
Categories: F&I, Opinion
Unsold Car Insurance Is Missed F&I Income

Dealer software expert says it’s time to take a fresh look at consumer auto insurance — not as a problem but as a new opportunity to boost F&I production...

https://www.fi-magazine.com/357369/unsold-car-insurance-is-missed-fi-income
Categories: F&I, Opinion
3 Ways to Sell More F&I to Millennials and Gen Z

Younger car buyers value security just as much as their elders, but timing, transparency, and diversity are becoming critical factors to F&I success as...

https://www.fi-magazine.com/357367/3-ways-to-sell-more-fi-to-millennials-and-gen-z
Categories: F&I, Opinion
3 Steps to Cure F&I Burnout

Sales and managerial incompetence, cash customers, and bad weather all can contribute to severe F&I burnout and greener grass disease. Before you attempt to...

https://www.fi-magazine.com/357214/3-steps-to-cure-fi-burnout
Categories: Digital, F&I, Opinion
Is Technology Changing F&I or Is F&I Changing Technology?

The rapid evolution and advancement of dealership systems and selling tools has led some F&I managers to fear new technology and others to embrace it....

https://www.fi-magazine.com/357188/is-technology-changing-fi-or-is-fi-changing-technology
Categories: F&I, Opinion, Showroom
The Race Is On at Paragon Honda

Dealer and long-distance runner Brian Benstock reflects on his nearly 40 years in the auto retail business, the challenges and opportunities in the New York...

https://www.fi-magazine.com/357129/the-race-is-on-at-paragon-honda
Categories: F&I, Opinion
3 Leadership Skills Every F&I Manager Needs

Taking ownership of your own performance and that of those around you is a proven path to success in any field. For F&I managers, it’s a concrete step...

https://www.fi-magazine.com/356966/3-leadership-skills-every-fi-manager-needs
Categories: F&I, Opinion
Break Out of Your F&I Shackles

You need to be real to close the deal, and your tired word-tracks aren’t helping. Trainer shares a reliable three-part process you can try the next time an...

https://www.fi-magazine.com/356955/break-out-of-your-fi-shackles
Categories: F&I, Opinion
Are You an F&I Manager or an F&I Clerk?

Years of strong sales and near-zero unemployment have lowered the bar for the business office. Veteran F&I pro shares two proven strategies for turning a...

https://www.fi-magazine.com/356631/are-you-an-fi-manager-or-an-fi-clerk
Categories: Digital, F&I, Opinion
Why VSCs and PPM Work for the Modern Car Buyer

Despite rampant misinformation surrounding F&I products, a survey of U.S. car buyers and lessees proves the need for service contracts and prepaid...

https://www.autodealertodaymagazine.com/356361/why-vscs-and-ppm-work-for-the-modern-car-buyer


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