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Reahard & Associates just released a new version of its recording and review service for F&I pros.
http://www.providers-administrators.com/375970/fi-training-tool-updatedMore stories like this from www.providers-administrators.com
Maximizing Profitability Through Strategic Reinsurance
How to Clear a Red Flag
So You Want a Compliance Audit
Take Steps to Combat Cybercrime
The Key to Future Profitability is Service Retention

Reahard & Associates just released a new version of its recording and review service for F&I pros.
https://www.fi-magazine.com/375970/fi-training-tool-updatedMore stories like this from www.fi-magazine.com
Industry Challenges to the CARS Rule
Five-Star F&I: The Secret to Customer Delight
Maximizing Profitability Through Strategic Reinsurance
How to Clear a Red Flag
So You Want a Compliance Audit

Reahard & Associates just released a new version of its recording and review service for F&I pros.
https://www.agent-entrepreneur.com/375970/fi-training-tool-updatedMore stories like this from www.agent-entrepreneur.com
Continuous Improvement Requires Continuous Insight
Planning the Hound Out of Your Agency
The Lost Art of Interpersonal Relationships
Reinsurance Rundown
Five-Star F&I: The Secret to Customer Delight

How to train salespeople on F&I products.
https://www.agent-entrepreneur.com/375725/elevating-the-auto-sales-experienceMore stories like this from www.agent-entrepreneur.com
Leveraging the Monroney Label
Enhancing Lives
The Lost Art of Interpersonal Relationships
Trust Me … It’s all About Credibility
Five-Star F&I: The Secret to Customer Delight

How to train salespeople on F&I products.
https://www.fi-magazine.com/375725/elevating-the-auto-sales-experienceMore stories like this from www.fi-magazine.com
Leveraging the Monroney Label
Enhancing Lives
Trust Me … It’s all About Credibility
Five-Star F&I: The Secret to Customer Delight
Is It Time to Rethink Business Development Centers?

Focusing on enriching others, whether customers or colleagues, will get you far.
https://www.fi-magazine.com/375732/enhancing-livesMore stories like this from www.fi-magazine.com
A Winning Sales Strategy
Understand to Oversell
The Four Pillars Of The Customer Experience
The Five Myths of F&I
Professionals Practice. Posers Pretend!

Focusing on enriching others, whether customers or colleagues, will get you far.
https://www.agent-entrepreneur.com/375732/enhancing-livesMore stories like this from www.agent-entrepreneur.com
The Lost Art of Interpersonal Relationships
A Winning Sales Strategy
Understand to Oversell
The Four Pillars Of The Customer Experience
Professionals Practice. Posers Pretend!

Shaving some time off the duration of deals for the customer can bring better results.
https://www.agent-entrepreneur.com/375575/pace-equals-profitMore stories like this from www.agent-entrepreneur.com
Continuous Improvement Requires Continuous Insight
It’s Time to Think Outside the Lot
This Tech Is for Real
Let Them Buy Before You Sell
Be Better in F&I

Shaving some time off the duration of deals for the customer can bring better results.
https://www.fi-magazine.com/375575/pace-equals-profitMore stories like this from www.fi-magazine.com
Dysfunction Junction
This Tech Is for Real
Let Them Buy Before You Sell
Be Better in F&I
Industry Challenges to the CARS Rule

How F&I managers can organically solicit consumer feedback that pumps up business.
https://www.agent-entrepreneur.com/375104/mastering-timing-and-messaging-in-dealershipsMore stories like this from www.agent-entrepreneur.com
Continuous Improvement Requires Continuous Insight
The Lost Art of Interpersonal Relationships
Enhancing Lives
Trust Me … It’s all About Credibility
Staying Compliance-Current

How F&I managers can organically solicit consumer feedback that pumps up business.
https://www.fi-magazine.com/375104/mastering-timing-and-messaging-in-dealershipsMore stories like this from www.fi-magazine.com
Enhancing Lives
Trust Me … It’s all About Credibility
Staying Compliance-Current
The Road to Exceptional
The Four Pillars Of The Customer Experience

When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.
https://www.agent-entrepreneur.com/375047/think-biggerMore stories like this from www.agent-entrepreneur.com
In F&I, 80% of What You Do Is a Waste of Time
Be Better in F&I
Six Powerful Questions
Five Cash Deals in a Row
Crank Up the EQ

When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.
https://www.fi-magazine.com/375047/think-biggerMore stories like this from www.fi-magazine.com
In F&I, 80% of What You Do Is a Waste of Time
Be Better in F&I
Dysfunction Junction
Six Powerful Questions
Five Cash Deals in a Row

Make your interaction with each customer unique, like he or she is, and all will be more likely to consider available products.
https://www.agent-entrepreneur.com/374935/understand-to-oversellMore stories like this from www.agent-entrepreneur.com
The Four Pillars Of The Customer Experience
Enhancing Lives
F&I Conviction
If You Must Know
Think Bigger

Make your interaction with each customer unique, like he or she is, and all will be more likely to consider available products.
https://www.fi-magazine.com/374935/understand-to-oversellMore stories like this from www.fi-magazine.com
The Four Pillars Of The Customer Experience
Enhancing Lives
F&I Conviction
The Five Myths of F&I
If You Must Know

What a fast-food chicken chain taught Ritch Wheeler about training.
https://www.agent-entrepreneur.com/374299/auto-fil-a-1More stories like this from www.agent-entrepreneur.com
On the Front Burner
Planning the Hound Out of Your Agency
Redefining Agency Success
Products Prognosis
War Story From the Front Lines

It is not important that the client understands us – it is critical that they know we understand them!
https://www.fi-magazine.com/374243/fi-convictionMore stories like this from www.fi-magazine.com
The Four Pillars Of The Customer Experience
Understand to Oversell
Enhancing Lives
The Five Myths of F&I
Think Bigger

It is not important that the client understands us – it is critical that they know we understand them!
https://www.autodealertodaymagazine.com/374243/fi-convictionMore stories like this from www.autodealertodaymagazine.com
Masters in Training
A Winning Sales Strategy
Trust Me … It’s all About Credibility
Fine-Tuning the Parts and Service Operation
Six Powerful Questions

It is not important that the client understands us – it is critical that they know we understand them!
http://www.providers-administrators.com/374243/fi-convictionMore stories like this from www.providers-administrators.com
The Four Pillars Of The Customer Experience
Masters in Training
A Winning Sales Strategy
So You Want a Compliance Audit
Trust Me … It’s all About Credibility

It is not important that the client understands us – it is critical that they know we understand them!
https://www.agent-entrepreneur.com/374243/fi-convictionMore stories like this from www.agent-entrepreneur.com
The Four Pillars Of The Customer Experience
Understand to Oversell
Enhancing Lives
Think Bigger
If You Must Know

Customers who pay with cash must be approached differently than finance customers.
https://www.autodealertodaymagazine.com/374154/five-cash-deals-in-a-rowMore stories like this from www.autodealertodaymagazine.com
Masters in Training
One Pay Lease
Trust Me … It’s all About Credibility
Sunny Side Up
Technician Training Must Be Ongoing

Customers who pay with cash must be approached differently than finance customers.
http://www.providers-administrators.com/374154/five-cash-deals-in-a-rowMore stories like this from www.providers-administrators.com
In F&I, 80% of What You Do Is a Waste of Time
Masters in Training
One Pay Lease
Read This Menu
Trust Me … It’s all About Credibility

Customers who pay with cash must be approached differently than finance customers.
https://www.agent-entrepreneur.com/374154/five-cash-deals-in-a-rowMore stories like this from www.agent-entrepreneur.com
Be Better in F&I
Putting Yourself Through the Paces
Five Types of F&I Managers
In F&I, 80% of What You Do Is a Waste of Time
Masters in Training

Customers who pay with cash must be approached differently than finance customers.
https://www.fi-magazine.com/374154/five-cash-deals-in-a-rowMore stories like this from www.fi-magazine.com
Be Better in F&I
Five Types of F&I Managers
In F&I, 80% of What You Do Is a Waste of Time
Masters in Training
Do You Buy Your Products?

Rick McCormick preaches the wisdom of breaking into what he considers the top 3% of F&I managers with a stance of continuous development.
https://www.agent-entrepreneur.com/373947/masters-in-trainingMore stories like this from www.agent-entrepreneur.com
On the Front Burner
The Four Pillars Of The Customer Experience
If You Must Know
Enhancing Lives
Understand to Oversell

Rick McCormick preaches the wisdom of breaking into what he considers the top 3% of F&I managers with a stance of continuous development.
https://www.autodealertodaymagazine.com/373947/masters-in-trainingMore stories like this from www.autodealertodaymagazine.com
F&I Conviction
Trust Me … It’s all About Credibility
Technician Training Must Be Ongoing
Six Powerful Questions
Five Cash Deals in a Row

Rick McCormick preaches the wisdom of breaking into what he considers the top 3% of F&I managers with a stance of continuous development.
https://www.fi-magazine.com/373947/masters-in-trainingMore stories like this from www.fi-magazine.com
The Five Myths of F&I
The Four Pillars Of The Customer Experience
If You Must Know
Enhancing Lives
Understand to Oversell

Rick McCormick preaches the wisdom of breaking into what he considers the top 3% of F&I managers with a stance of continuous development.
http://www.providers-administrators.com/373947/masters-in-trainingMore stories like this from www.providers-administrators.com
The Four Pillars Of The Customer Experience
F&I Conviction
Trust Me … It’s all About Credibility
Thinking About Selling Your Business?
Six Powerful Questions

Make this particular management competency your priority.
https://www.fi-magazine.com/373639/whos-nextMore stories like this from www.fi-magazine.com
Is It Time to Rethink Business Development Centers?
Home-Grown F&I
Creating a Chain of Accountability
Elevating the Auto Sales Experience
Be Better in F&I

Make this particular management competency your priority.
http://www.providers-administrators.com/373639/whos-nextMore stories like this from www.providers-administrators.com
In F&I, 80% of What You Do Is a Waste of Time
So You Want a Compliance Audit
Masters in Training
Leveraging the Monroney Label
The Road to Exceptional

Make this particular management competency your priority.
https://www.agent-entrepreneur.com/373639/whos-nextMore stories like this from www.agent-entrepreneur.com
Is It Time to Rethink Business Development Centers?
Creating a Chain of Accountability
Elevating the Auto Sales Experience
The Lost Art of Interpersonal Relationships
Be Better in F&I

Make this particular management competency your priority.
https://www.autodealertodaymagazine.com/373639/whos-nextMore stories like this from www.autodealertodaymagazine.com
Is It Time to Rethink Business Development Centers?
Detecting and Defeating Synthetic ID Theft
Masters in Training
How Your Dealership Can Weather This Economic Uncertainty
Leveraging the Monroney Label

Company provides auto service agreements and other finance-and-insurance programs to franchise auto dealerships.
https://www.fi-magazine.com/373535/first-us-warranty-launches-nationwideMore stories like this from www.fi-magazine.com
Elevating the Auto Sales Experience
New DMS App Launched
Winners of 2025 Dealers’ Choice Awards Announced
Navigating the Upside-Down
Winners of 2024 Dealers' Choice Awards Announced

Company provides auto service agreements and other finance-and-insurance programs to franchise auto dealerships.
https://www.autodealertodaymagazine.com/373535/first-us-warranty-launches-nationwideMore stories like this from www.autodealertodaymagazine.com
Petra Automotive, EasyCare Partner
Winners of 2025 Dealers’ Choice Awards Announced
Navigating the Upside-Down
Winners of 2024 Dealers' Choice Awards Announced
In the Car, Cox Auto Partner on Insurance

Company provides auto service agreements and other finance-and-insurance programs to franchise auto dealerships.
http://www.providers-administrators.com/373535/first-us-warranty-launches-nationwideMore stories like this from www.providers-administrators.com
Winners of 2025 Dealers’ Choice Awards Announced
Navigating the Upside-Down
Winners of 2024 Dealers' Choice Awards Announced
Solving Affordability and Negative-Equity Challenges
What We Learned About F&I In 2024

Company provides auto service agreements and other finance-and-insurance programs to franchise auto dealerships.
https://www.agent-entrepreneur.com/373535/first-us-warranty-launches-nationwideMore stories like this from www.agent-entrepreneur.com
Products Prognosis
Elevating the Auto Sales Experience
Insurance Can Boost Dealer Profit
Reinsurance Rundown
Winners of 2025 Dealers’ Choice Awards Announced

Industry vet Gerry Gould and new business partner win Bobit’s Innovation Challenge with new tech tool to boost sales prowess.
https://www.autodealertodaymagazine.com/373160/soupin-up-salesMore stories like this from www.autodealertodaymagazine.com
Trust Me … It’s all About Credibility
Automotive AI Certification Program Debuts
Technician Training Must Be Ongoing
Winners of 2025 Dealers’ Choice Awards Announced
CXAUTO Returns for 21st Annual Automotive Summit

Industry vet Gerry Gould and new business partner win Bobit’s Innovation Challenge with new tech tool to boost sales prowess.
https://www.fi-magazine.com/373160/soupin-up-salesMore stories like this from www.fi-magazine.com
Trust Me … It’s all About Credibility
This Tech Is for Real
Enhancing Lives
Industry Challenges to the CARS Rule
Home-Grown F&I

Industry vet Gerry Gould and new business partner win Bobit’s Innovation Challenge with new tech tool to boost sales prowess.
http://www.providers-administrators.com/373160/soupin-up-salesMore stories like this from www.providers-administrators.com
Trust Me … It’s all About Credibility
Loyalty and Team Success Drive ECP Chief
The Road to Exceptional
The People Business
Winners of 2025 Dealers’ Choice Awards Announced

Industry vet Gerry Gould and new business partner win Bobit’s Innovation Challenge with new tech tool to boost sales prowess.
https://www.agent-entrepreneur.com/373160/soupin-up-salesMore stories like this from www.agent-entrepreneur.com
Trust Me … It’s all About Credibility
It’s Time to Think Outside the Lot
This Tech Is for Real
Enhancing Lives
Auto-fil-A

ASE Education Foundation, auto dealer associations partner on the student events.
https://www.fi-magazine.com/373137/competitions-raise-automotive-careers-awarenessMore stories like this from www.fi-magazine.com
Auto Dealers Feted
Industry Challenges to the CARS Rule
Mount Rushmore and Tariffs
A Logical, Real-World Case for a VSC
California Leading

ASE Education Foundation, auto dealer associations partner on the student events.
http://www.providers-administrators.com/373137/competitions-raise-automotive-careers-awarenessMore stories like this from www.providers-administrators.com
Auto Dealers Feted
Mount Rushmore and Tariffs
The Road to Exceptional
A Time-Tested Vision
Loyalty and Team Success Drive ECP Chief

ASE Education Foundation, auto dealer associations partner on the student events.
https://www.agent-entrepreneur.com/373137/competitions-raise-automotive-careers-awarenessMore stories like this from www.agent-entrepreneur.com
Auto-fil-A
Auto Dealers Feted
Mount Rushmore and Tariffs
The Lost Art of Interpersonal Relationships
Professionals Practice. Posers Pretend!

ASE Education Foundation, auto dealer associations partner on the student events.
https://www.autodealertodaymagazine.com/373137/competitions-raise-automotive-careers-awarenessMore stories like this from www.autodealertodaymagazine.com
New Partnership to Enhance Automotive Education
Technician Training Must Be Ongoing
Industry Members Sought as Technician Mentors
ASE, WrenchWay Join Forces to Reduce Technician Shortage
ASE Education Foundation Webinar on Auto Standards Updates

Customers just want the facts, so elaboration is best left off the desk.
https://www.autodealertodaymagazine.com/372954/less-is-moreMore stories like this from www.autodealertodaymagazine.com
Trust Me … It’s all About Credibility
Five Cash Deals in a Row
Masters in Training
Six Powerful Questions
How to Optimize Liquidity in a Fluid Environment

Customers just want the facts, so elaboration is best left off the desk.
https://www.fi-magazine.com/372954/less-is-moreMore stories like this from www.fi-magazine.com
Understand to Oversell
If You Must Know
The Four Pillars Of The Customer Experience
Trust Me … It’s all About Credibility
Do You Buy Your Products?

National Institute for Automotive Service Excellence training will include instruction on high-voltage cooling.
https://www.fi-magazine.com/372952/free-technician-webinar-on-ev-chargingMore stories like this from www.fi-magazine.com
ASE Offers Free Testing Webinar in Spanish
EV Charger Solution Said to Work for All Models
Report: EV Stations Should Support Multiple Standards
Another Car-Cooling Tech Emerges
Ford Recalls Thousands

National Institute for Automotive Service Excellence training will include instruction on high-voltage cooling.
https://www.autodealertodaymagazine.com/372952/free-technician-webinar-on-ev-chargingMore stories like this from www.autodealertodaymagazine.com
ASE Offers Free Vehicle-Fluids Webinar
ASE Offers Free Webinar for Techs
Free Webinar Set on Analyzing Water Pump Failures
ASE Education Foundation Webinar on Auto Standards Updates
ASE Offers Free Testing Webinar in Spanish

Program designed to to address nationwide technician shortage.
https://www.autodealertodaymagazine.com/371623/dealerpro-training-launches-auto-tech-trainingMore stories like this from www.autodealertodaymagazine.com
Technician Training Must Be Ongoing
Industry Members Sought as Technician Mentors
Recognition Program Showcases Commitment to Excellence
ASE, WrenchWay Join Forces to Reduce Technician Shortage
Automotive AI Certification Program Debuts

Program designed to to address nationwide technician shortage.
https://www.fi-magazine.com/371623/dealerpro-training-launches-auto-tech-trainingMore stories like this from www.fi-magazine.com
New at the Top of NADA
Move Over EVs
The Road to Exceptional
Is It Time to Rethink Business Development Centers?
How Streamlined Service Satisfies Customers