Did you hear the news coming out of Edmunds.com just before the holidays? Leasing increases 21 percent in 2006. It seems as though DealerTrack’s Raj...

Choosing the right service provider to improve efficiency and profitability can be risky business. Find out what this industry insider says about today’s...

Contrary to what you might have heard, the Hispanic market isn’t all that difficult to service. And with its buying power continuing to impact marketing...

With the National Automobile Dealers Association (NADA) Convention only three days away (at press time), it has been a bit of a scramble to get the March...

There’s not a dealer anywhere who doesn’t constantly keep his or her ear to the ground looking for additional franchise opportunities.

Menus don't sell products — people do. But effectively using them as a tool during the deal will ensure more sales and full disclosure.

Organization and disclosure are essential when paperwork can make or break a deal.

Big improvements can be accomplished with relatively minor changes to procedure. Clear guidelines from management can go a long way toward increased...

Increased scrutiny of dealerships' compliance efforts led Sonic Automotive to overhaul its procedures. After some growing pains, it's now setting the...

Even if the statute of limitations on Regulation Z has passed, state courts still look to the FTC's interpretation to guide their application of state...