To be an F&I professional, there are six things you need to stop (or start) doing, because whether you like it or not, you’re a role model.

The AFIP’s executive director says it’s time to say goodbye and good riddance to a relic of F&I’s past. He explains why ‘a little wiggle room’ hurts new-car...

The AFIP’s executive director gives thanks to the regulators and the regulations they enforce. He explains why dealers should do the same.

The AFIP’s executive director offers a few ways F&I professionals can improve their performance and compliance acumen in 2016

AutoNation's $1,500 per-copy claim was a great achievement, but one industry vet warns F&I pros against using it as a benchmark for F&I success.

AFIP's executive director has some choice words for President Obama, Sen. Warren and the 'smartest guys in the room.'

Issuing adverse action notices for every deal can result in righteous indignation from prime-credit customers. AFIP chief offers a primer on when to send...

AFIP chief finds clues to the survival of the F&I department in the hardier qualities of a common and durable pest.

Industry insider explains why so many consumer marketing campaigns remain highly inefficient.

The magazine’s compliance guru has a few words for dealerships that have desk and sales managers computing and quoting payments.