Proper protocol during the initial phone call can mean the difference between a new valued customer or lost business.

Analysis by Northcoast Research reveals that implementing policies to reduce no-shows could help Avis Budget eliminate potential loss of up to $9 million...

Car rental operators and industry stakeholders react to market forces and assimilate change into their business plans.

Trying to satisfy a customer with a specialty vehicle when corporate won’t give up the car illustrates the need to advocate for long-term relationships over...

This hilarious exchange with a customer will be all too familiar to local rental operators.

Through the 12-month period ending in June 2019, overall manufacturer incentive spend has declined, and the strength of fleet sales this year has been a big...

Manheim's president who oversees the inventory solutions unit offers thoughts on fleet mobility services, bringing artificial intelligence to inspections,...

To completely unlock your fleet’s potential, read how a GPS Tracking Solution solves the top 3 business challenges of driver accountability, safety, and...

Fetch is an on-demand peer-to-peer rental service for pickups, box trucks, and cargo vans. Cofounder Adam Steinberg says the commercial side is its fastest...

Are you looking for a low-cost, high-value telematics solution? Find out what the top three impacts to telematics pricing are and what to consider when...