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Categories: Rental Operations
How to Effectively Answer the Phone

Proper protocol during the initial phone call can mean the difference between a new valued customer or lost business.

https://www.autorentalnews.com/155199/how-to-effectively-answer-the-phone
Categories: Rental Operations
Charging for No-Shows Could Improve Profits

Analysis by Northcoast Research reveals that implementing policies to reduce no-shows could help Avis Budget eliminate potential loss of up to $9 million...

https://www.autorentalnews.com/146594/charging-for-no-shows-could-improve-profits
Categories: Rental Operations
From Recession to Recovery

Car rental operators and industry stakeholders react to market forces and assimilate change into their business plans.

https://www.autorentalnews.com/147116/from-recession-to-recovery
Categories: Rental Operations
Finding Balance Between Corporate’s Needs and Your Customers

Trying to satisfy a customer with a specialty vehicle when corporate won’t give up the car illustrates the need to advocate for long-term relationships over...

https://www.autorentalnews.com/342112/finding-balance-between-corporates-needs-and-your-customers
Categories: Rental Operations
How to Deal with Customers Who Love to Tell Stories

This hilarious exchange with a customer will be all too familiar to local rental operators.

https://www.autorentalnews.com/342312/how-to-deal-with-customer-who-love-to-tell-stories
Categories: Fleet Acquisition, Remarketing, Used Vehicle Values
How Strong Fleet Sales Have Kept Incentive Spend Low

Through the 12-month period ending in June 2019, overall manufacturer incentive spend has declined, and the strength of fleet sales this year has been a big...

https://www.autorentalnews.com/339225/how-strong-fleet-sales-have-kept-incentive-spend-low
Categories: Auctions, Fleet Management as a Service, Remarketing
Q&A: Manheim's Grace Huang Looks Ahead

Manheim's president who oversees the inventory solutions unit offers thoughts on fleet mobility services, bringing artificial intelligence to inspections,...

https://www.autorentalnews.com/339310/qa-manheims-grace-huang-looks-ahead
Categories: Telematics
How a GPS Tracking Solution Solves the Top 3 Fleet Challenges

To completely unlock your fleet’s potential, read how a GPS Tracking Solution solves the top 3 business challenges of driver accountability, safety, and...

https://www.autorentalnews.com/338792/how-a-gps-tracking-solution-solves-the-top-3-fleet-challenges
Categories: Fleet Management as a Service, Operations, Rental Operations
How Fleets Access — and Supply — the Turo for Work Trucks

Fetch is an on-demand peer-to-peer rental service for pickups, box trucks, and cargo vans. Cofounder Adam Steinberg says the commercial side is its fastest...

https://www.autorentalnews.com/337645/how-fleets-access-and-supply-the-turo-for-work-trucks
Categories: Fleet Management, Telematics, Telematics & Technology
Top 3 Variables That Impact Telematics Pricing

Are you looking for a low-cost, high-value telematics solution? Find out what the top three impacts to telematics pricing are and what to consider when...

https://www.autorentalnews.com/338222/the-top-3-variables-that-impact-telematics-pricing


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