J.D. Power survey finds continued frustrations over hard-to-use auto controls

Study finds it’s helping with some features, while other high-tech functions still draw plenty of complaints.

Unlock the full potential of your CRM with daily insights into lost sales and learn how to turn them into future opportunities. This guide reveals three...

A unified data strategy positions a dealership or auto group for today and tomorrow.

Survey shows many don’t pass muster with efficiency-minded shoppers.

Steps that many auto dealers haven’t yet taken boost data security and compliance while building consumer trust.

Hyundai Motor arm says innovation significantly improves on current features that only warn of impending collisions.

Mobile tools part of the experience, but many fail to meet growing expectations.

The collaborative ecosystem is designed to enhance customer connectivity, streamline engagement throughout the sales journey.

It’s wise to approach today’s consumer from more than one angle to stay ahead of ever-changing tastes.