Average age of vehicles in operation ticks up as a lingering pandemic-spurred effect.

Finance-and-insurance vet gives straight advice on how to maximize sales efforts.

Study finds many first-time shoppers make their first contact online, though insurers’ digital channels have much room for improvement.

Work to improve your deal structure in order to optimize profitability as margins shrink.

National Institute for Automotive Service Excellence offers tool kit to celebrate observance, market services.

Leadership changes are intended to support strategic growth.

Models with the most and least projected campaigns are based on NHTSA stats, the Porsche Taycan EV topping the list.

Industry veteran argues that products can sell just as well, if not better, in the service drive.

Federal agency reissues warning to avoid such after-market add-ons.

Curve balls don't have to derail you when you do some simple but effective prep work as you go.