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J.D. Power study says BEV recalls are major factor in first decline in decades.
https://www.agent-entrepreneur.com/370298/evs-on-the-hook-for-fallen-service-satisfaction
IIHS survey finds large number of repairs must be redone.
https://www.agent-entrepreneur.com/370095/poll-shows-problems-with-crash-prevention-tech-repairs
EEOC alleged they fired female dispatcher over equal-pay complaint.
https://www.agent-entrepreneur.com/369548/baltimore-area-dealerships-settle-discrimination-suit
Groups in three states file complaints over required investments, restrictions.
https://www.agent-entrepreneur.com/369511/ford-dealers-fight-ev-certification-program
36 states alleged the used-car retailer sold cars with open safety recalls without letting buyers know.
https://www.agent-entrepreneur.com/369507/carmax-to-pay-1m-to-settle-multistate-recall-disclosure-probe
Carmaker lays out plan to help dealers transition to electrification, with no investment targets specified.
https://www.agent-entrepreneur.com/369469/stellantis-steps-on-the-ev-pedal
Agent leaders meet their objectives by setting themselves up for success, eliminating distractions and going the extra mile to deliver an exceptional client...
https://www.agent-entrepreneur.com/369412/shifting-to-a-readiness-mindset
Consumer Reports survey finds Japanese, Korean vehicle brands among most reliable.
https://www.agent-entrepreneur.com/369377/evs-large-trucks-least-reliable
Honda CFO says sales-service plan still being worked out.
https://www.agent-entrepreneur.com/369335/honda-sony-evs-could-be-serviced-by-honda-dealers
CDK Global offering polls U.S. customers on car availability and more.
https://www.agent-entrepreneur.com/369129/customer-scorecard-designed-to-help-dealers