Focusing on finer points can help F&I bear more of the weight of post-pandemic profit deflation.

Dealerships will sell EVs to women when they craft an experience that caters to the female buyer and address concerns about EV charging and range.

Making time for practice and customer behavior research is too important to let the inevitable rush of tasks get in the way.

Dealers should take care to avoid practices that regulators could deem to be tricks or manipulation of consumers.

Selling EVs presents extra responsibility for the dealer and the buyer. You can take it on and help your customers manage risk at home.

Finance-and-insurance vet gives straight advice on how to maximize sales efforts.

Kudelski IoT’s RecovR offers key management and vehicle theft protection to help dealerships and consumers recover lost keys and stolen and misplaced vehicles.

Work to improve your deal structure in order to optimize profitability as margins shrink.

Industry veteran argues that products can sell just as well, if not better, in the service drive.

Curve balls don't have to derail you when you do some simple but effective prep work as you go.