From buzzword to business backbone: Cox Automotive’s CDP delivers real-time insights, personalization, and profitability for Dealer.com customers—without...

We all mess up from time to time, but it’s how we address the mistakes that really matters.

Despite a major 2024 cyberattack in the industry, many are still vulnerable.

Famed trainer, speaker and auto dealer advocate made an indelible mark on the industry he served with integrity and zeal in a career spanning six decades.

The second annual induction recognized luminaries who helped advance F&I training, production, compliance, agency-building and product development.

Shifting to neutral on power train strategy makes more sense as we look to automotive retail’s future.

The upshot is don’t relax, because regulation indeed continues.

In-person inspections are inefficient and costly, but digital processes can pose fraud risk. Authentication solves the conflict for profits, customer...

The service lane is crucial to shoring up profits, so a tune-up in fixed-ops is wise.

Challenges auto dealers may still face verifying identities