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Categories: Bus, Management, Rail, Security and Safety
Changes Impacting TTC Customer Satisfaction, Safety

Last September, the TTC announced it would vastly enhance the visible presence of staff throughout the system, by hiring 130 customer service agents and 30...

https://www.metro-magazine.com/10216404/changes-impacting-ttc-customer-satisfaction-safety
Categories: Bus, Rail, Security and Safety
MTI Survey Attempts to 'Put Brakes' on Transit Harassment

The MTI survey provides a rigorously-vetted research method transit operators can use to gather evidence about the extent of passenger harassment.

https://www.metro-magazine.com/10212220/mti-survey-attempts-to-put-brakes-on-transit-harassment
Categories: New Mobility, Security and Safety, Technology
Visa’s Commuter Survey Reveals Rider Preferences on Post-Pandemic Transit

The company surveyed 9,000 adults in nine countries.

https://www.metro-magazine.com/10148353/visas-commuter-survey-reveals-rider-preferences-on-post-pandemic-transit
Categories: New Mobility, Security and Safety
70% of Seniors Embrace Self-Driving Cars, Says New Study

The survey was designed to better understand attitudes and perceptions about self-driving and ride hailing services.

https://www.metro-magazine.com/10148057/70-of-seniors-embrace-self-driving-cars-says-new-study
Categories: Management, Rail, Security and Safety

Respondents were asked to rate six activities according to their perceived level of safeness.

https://www.metro-magazine.com/10112805/rtd-survey-finds-public-cautious-about-using-transit
Categories: Bus, Global Fleet, Management, Mobility, New Mobility, Rail, Security and Safety
Rider survey finds customer satisfaction with DCTA services, staff

The agency received a total of 2,629 responses, which is equal to 20% of the average daily ridership for April 2019. 

https://www.metro-magazine.com/10031133/rider-survey-finds-customer-satisfaction-with-dcta-services-staff
Categories: Bus, Global Fleet, Management, Mobility, New Mobility, Rail, Security and Safety
Rider survey finds customer satisfaction with DCTA services, staff

The agency received a total of 2,629 responses, which is equal to 20% of the average daily ridership for April 2019. 

https://www.automotive-fleet.com/10031133/rider-survey-finds-customer-satisfaction-with-dcta-services-staff
Categories: Bus, Global Fleet, Management, Operations, Paratransit, Security and Safety, Technology
2016 Bus Maintenance Survey: Shops Still Dealing with Electrical Learning Curve

With electric bus usage and the adaptation of electric cooling fans continuing to grow, maintenance departments around the nation are working hard to find...

https://www.metro-magazine.com/10007461/2016-bus-maintenance-survey-shops-still-dealing-with-electrical-learning-curve
Categories: Bus, Global Fleet, Management, Operations, Paratransit, Security and Safety, Technology
2016 Bus Maintenance Survey: Shops Still Dealing with Electrical Learning Curve

With electric bus usage and the adaptation of electric cooling fans continuing to grow, maintenance departments around the nation are working hard to find...

https://www.automotive-fleet.com/10007461/2016-bus-maintenance-survey-shops-still-dealing-with-electrical-learning-curve


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