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The survey, conducted in November 2024 by ETC Institute, a professional market research firm that specializes in customer satisfaction surveys, gathered...
https://www.metro-magazine.com/10240121/san-diegos-mts-survey-shows-strong-customer-satisfaction-high-community-value
The results, based on a combination of “very satisfied” and “satisfied” responses, showed that riders ranked EMBARK’s transit services significantly higher...
https://www.metro-magazine.com/10235132/okcs-embark-releases-customer-satisfaction-survey-findings
The most recent survey, conducted by TransPro Consulting in late April and early May, took place on all TARTA services and targeted customers riding or...
https://www.metro-magazine.com/10226612/customer-satisfaction-scores-rising-in-toledo
More than 90 transit executives responded to an anonymous questionnaire of more than two dozen questions that measured current challenges and priorities,...
https://www.metro-magazine.com/10224700/keolis-study-details-challenges-future-public-transit-priorities
Last September, the TTC announced it would vastly enhance the visible presence of staff throughout the system, by hiring 130 customer service agents and 30...
https://www.metro-magazine.com/10216404/changes-impacting-ttc-customer-satisfaction-safety
The MTI survey provides a rigorously-vetted research method transit operators can use to gather evidence about the extent of passenger harassment.
https://www.metro-magazine.com/10212220/mti-survey-attempts-to-put-brakes-on-transit-harassment
The survey is a step in the decision-making process, advancing the design, and additional federal funding for the BRT project.
https://www.metro-magazine.com/10168719/rta-launches-survey-to-determine-route-options-connecting-new-orleans-east-westb
To encourage participation, passengers who take the survey will be given an opportunity to win a prize of $70 of value added to their Wave smart card or...
https://www.metro-magazine.com/10152538/ripta-launching-onboard-survey-to-gather-important-travel-data
When asked if the Tampa Bay region would benefit from increased regional transit, regardless of the mode of transportation, 82% agreed or strongly agreed.
https://www.metro-magazine.com/10142197/survey-shows-strong-support-for-increased-transit-investment-in-tampa-bay
When asked if the Tampa Bay region would benefit from increased regional transit, regardless of the mode of transportation, 82% agreed or strongly agreed.
https://www.automotive-fleet.com/10142197/survey-shows-strong-support-for-increased-transit-investment-in-tampa-bay