These valuable lessons can be applied this year as the industry adjusts to market challenges.

These valuable lessons can be applied this year as the industry adjusts to market challenges.

There will be compliance challenges for auto dealers, even while Trump is in office.

There will be compliance challenges for auto dealers, even while Trump is in office.

There will be compliance challenges for auto dealers, even while Trump is in office.

Eight tips to improve your game, including teamwork principles that could bring more success to you and your colleagues.

Eight tips to improve your game, including teamwork principles that could bring more success to you and your colleagues.

Study finds greater F&I sales, customer satisfaction with embedded options.

Goals give us direction and purpose, and help us focus our efforts and resources on what truly matters.

Forecaster expects continued rate increases, though smaller ones, this year.

Forecaster expects continued rate increases, though smaller ones, this year.

Forecaster expects continued rate increases, though smaller ones, this year.

Study finds that the cost far exceeds ICE insurance.

Study finds that the cost far exceeds ICE insurance.

Study finds that the cost far exceeds ICE insurance.

Some of several hundred thousand have defect that can lead to battery failure.

How small statistical samples can lead you in the wrong direction.

How small statistical samples can lead you in the wrong direction.

How small statistical samples can lead you in the wrong direction.

Percentage in negative equity grows, and average amount owed reaches a record in Q4.

Percentage in negative equity grows, and average amount owed reaches a record in Q4.

Percentage in negative equity grows, and average amount owed reaches a record in Q4.

The Ethical F&I Managers Conference is seeking working F&I pros to attend and speak at its next event, scheduled for March 2-4 at Caesars Palace Las Vegas.

The Ethical F&I Managers Conference is seeking working F&I pros to attend and speak at its next event, scheduled for March 2-4 at Caesars Palace Las Vegas.

The Ethical F&I Managers Conference is seeking working F&I pros to attend and speak at its next event, scheduled for March 2-4 at Caesars Palace Las Vegas.

Average rates varied by area, though, with some spots rising.

Average rates varied by area, though, with some spots rising.

Average rates varied by area, though, with some spots rising.

In this video, Josh Krach with the Automotive Training Academy by Assurant provides you with a great question to ask your customers to reveal their true...

How dealers can help customers keep long-term interests in mind.

How dealers can help customers keep long-term interests in mind.

How dealers can help customers keep long-term interests in mind.

Building trust is more important than anything else an agent does, however impressive.

Fourth-quarter amounts, monthly payments records for industry.

Fourth-quarter amounts, monthly payments records for industry.

Fourth-quarter amounts, monthly payments records for industry.

The best ways of cultivating talent may not be obvious but have proven themselves.

Greater credit access in November combines with falling delinquencies for more stable conditions.

Greater credit access in November combines with falling delinquencies for more stable conditions.

Greater credit access in November combines with falling delinquencies for more stable conditions.

How F&I managers can organically solicit consumer feedback that pumps up business.

How F&I managers can organically solicit consumer feedback that pumps up business.

Delinquency rates flatten and are expected to fall next year.

Delinquency rates flatten and are expected to fall next year.

Delinquency rates flatten and are expected to fall next year.

Protecting customers' investment becomes more important than ever as prices rise.

When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.

When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.

October numbers make for six months of relatively flat average monthly cost.

October numbers make for six months of relatively flat average monthly cost.