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What should you do, or say, to fill the time when recalculating payments to illustrate the customer's choices? Tune in to this F&I Tip of the Week with John...
https://www.agent-entrepreneur.com/361504/fi-tip-of-the-week-avoiding-down-time
How early do you get out of your office and engage the customer? Top F&I managers know that the sooner they engage the customer, the better. Tune in to this...
https://www.agent-entrepreneur.com/361389/tip-of-the-week-are-you-an-early-riser
Do you believe in your products or do you just sell them? It's a fair question. Here's another question that will help you find out ... What products are...
https://www.agent-entrepreneur.com/361280/are-you-a-believer
Most of us will process and retain a story better than we process or retain facts, and a good story can make the difference between your customer...
https://www.agent-entrepreneur.com/361237/the-five-elements
With the increasing demand to generate revenue from the business office today, coupled with the number of products available and the client's lack of focus,...
https://www.agent-entrepreneur.com/361185/getting-the-most-out-of-your-menu
Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar...
https://www.agent-entrepreneur.com/324761/fi-tip-of-the-week-lease-complementing-fi-protections
American Financial’s Dwayne Wiggins wants you to interview — but not interrogate — every F&I customer. Refresh your approach with smart, pointed questions...
https://www.agent-entrepreneur.com/359941/fi-tip-of-the-week-update-your-interview
Dwayne Wiggins here with American Financial’s F&I University, and this is your tip of the week!
https://www.agent-entrepreneur.com/355926/fi-tip-of-the-week-gap-as-a-cash-conversion
When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up...
https://www.agent-entrepreneur.com/324768/fi-tip-of-the-week-power-of-the-pause
Jim Ziegler holds Uber responsible for the death of an Arizona woman who was run down by an autonomous SUV in March, but he...
https://www.agent-entrepreneur.com/324767/ziegler-they-said-i-was-a-crackpot