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Be sure you know the three F&I ‘gotchas’ that compliance auditors, regulators, and plaintiffs’ attorneys will be hunting for in 2020 with this three-minute...
https://www.autodealertodaymagazine.com/359867/3-fi-gotchas-you-need-to-avoid
Synthetic identity fraud is incredibly costly and difficult to detect. Expert explains why your dealership is at risk and why a multilayered defense works...
https://www.autodealertodaymagazine.com/359872/confront-the-growing-threat-of-synthetic-id-fraud
Glenn, Shawn, and Trent Polk reflect on the history and corporate culture that led to Glenn Polk Automotive Group winning F&I and Showroom’s 2019 Dealer of...
https://www.autodealertodaymagazine.com/359860/glenn-polk-is-the-fi-dealer-of-the-year
Glenn, Shawn, and Trent Polk reflect on the history and corporate culture that led to Glenn Polk Automotive Group winning F&I and Showroom’s 2019 Dealer of...
http://www.providers-administrators.com/359860/glenn-polk-is-the-fi-dealer-of-the-year
Glenn, Shawn, and Trent Polk reflect on the history and corporate culture that led to Glenn Polk Automotive Group winning F&I and Showroom’s 2019 Dealer of...
https://www.agent-entrepreneur.com/359860/glenn-polk-is-the-fi-dealer-of-the-year
Louisiana Automobile Dealers Association President Will Green believes the dealers in his state succeed by putting their customers and communities first and...
https://www.fi-magazine.com/359423/louisiana-dealers-do-business-face-to-face
Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes...
https://www.fi-magazine.com/358832/5-ways-training-improves-retention-and-results
Dealers see the potential for more sales, higher profits, and improved CSI scores that digital sales and F&I can bring. Your employees fear the loss of job...
https://www.fi-magazine.com/358726/why-dealership-staff-fear-digital-retailing-and-what-to-do-about-it
Despite rampant misinformation surrounding F&I products, a survey of U.S. car buyers and lessees proves the need for service contracts and prepaid...
https://www.autodealertodaymagazine.com/356361/why-vscs-and-ppm-work-for-the-modern-car-buyer
Phil Hellstrom believes work/study programs can help dealers keep their best people on staff while raising the automotive industry’s profile in a...
https://www.fi-magazine.com/356292/qa-academia-is-the-bridge-to-the-millennial-workforce
F&I pro offers a four-step process for dropping the bad habits your customers hate and building an experience that feels more like a productive conversation...
https://www.autodealertodaymagazine.com/354102/learn-to-listen-and-listen-to-learn
General Motors’ extended bumper-to-bumper warranty would appear to benefit all sides, but dealers should consider alternatives to maximize profits — and...
https://www.autodealertodaymagazine.com/353985/opinion-gms-new-warranty-may-hurt-not-help-dealers
General Motors’ extended bumper-to-bumper warranty would appear to benefit all sides, but dealers should consider alternatives to maximize profits — and...
http://www.providers-administrators.com/353985/opinion-gms-new-warranty-may-hurt-not-help-dealers
General Motors’ extended bumper-to-bumper warranty would appear to benefit all sides, but dealers should consider alternatives to maximize profits — and...
https://www.agent-entrepreneur.com/353985/opinion-gms-new-warranty-may-hurt-not-help-dealers
Software experts Jason Barrie and Marie Knight share advice for dealers and F&I professionals seeking new ways to drive production and enhance customer...
https://www.agent-entrepreneur.com/353878/qa-what-is-the-future-of-fi
Software experts Jason Barrie and Marie Knight share advice for dealers and F&I professionals seeking new ways to drive production and enhance customer...
http://www.providers-administrators.com/353878/qa-what-is-the-future-of-fi
Software experts Jason Barrie and Marie Knight share advice for dealers and F&I professionals seeking new ways to drive production and enhance customer...
https://www.autodealertodaymagazine.com/353878/qa-what-is-the-future-of-fi
AUL Corp.’s Bryan Nieves offers advice for dealers who are in the market for a new agent, including what to look for in an F&I training program.
https://www.fi-magazine.com/352130/so-you-need-a-new-agent
Pending legislation in California, Colorado, Iowa, and Minnesota will add to the list of states that grant dealers the right to be reimbursed at the retail...
https://www.fi-magazine.com/351177/how-to-get-retail-rate-for-warranty-parts
Self-selection tools can reduce your average turn, accelerate deliveries, and improve F&I production.
https://www.autodealertodaymagazine.com/351175/fixing-the-fi-time-delay