Customers who pay with cash must be approached differently than finance customers.

Rick McCormick preaches the wisdom of breaking into what he considers the top 3% of F&I managers with a stance of continuous development.

Third-party cookies are a detail many have overlooked in the regulation.

Portfolio expert, writer and speaker shares insight on how to propel business through the right mindset.

The only shot you miss is the one you don’t take – right or wrong?

In this video, Paul Dosescu with the Automotive Training Academy by Assurant provides you with little time savers that you can do every day to get ahead in...

Do your homework, and you'll ring true in your sales presentation.

Some practices are better left undone at the dealership, for its, and the consumer's, good.

Simply addressing the customer by name makes for a much more productive interaction that can make all the difference.

And you might want to hold onto those keys, while you’re at it.