You have enough training and talent to make a living in F&I, but your PVR won’t budge. Get to the next level by asking why you do this work and how your...

https://www.fi-magazine.com/356556/why-the-why-of-fi-matters-part-1

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If You Must Know
F&I Conviction
Trust Me … It’s all About Credibility
The Five Myths of F&I
Sunny Side Up

Top trainer relies on the ACT system — for assess, coach, and target — when an F&I manager is struggling to meet expectations and needs a path to higher...

https://www.agent-entrepreneur.com/356442/no-strategy-its-time-to-act

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Continuous Improvement Requires Continuous Insight
Leaders Need Development, Too
Planning the Hound Out of Your Agency
Masters in Training
Innovative Dealership Customer-Retention Strategies

Looking to kill some downtime? Top trainer urges F&I pros to hit the show floor, consult with service staff, and take care of your ‘other’ customers —...

https://www.fi-magazine.com/356169/the-empty-fi-office

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Enhancing Lives
Modern-Day Finance Managers Should Be On the Move
Trust Me … It’s all About Credibility
Understand to Oversell
Five-Star F&I: The Secret to Customer Delight

Top agents know F&I profits alone can’t guarantee long-term dealership success. Improve your clients’ financial and corporate health by setting a new ‘GOAL’...

https://www.agent-entrepreneur.com/356136/fi-success-lead-your-dealers-to-optimum-health

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Real Relationship
Creating a Chain of Accountability
Professionals Practice. Posers Pretend!
Be Better in F&I
Continuous Improvement Requires Continuous Insight

Top trainer lists the three cold, hard truths every F&I manager must one day face to reach the production levels enjoyed by those operating at the highest...

https://www.fi-magazine.com/355989/3-ways-to-achieve-peak-performance

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The Five Myths of F&I
The Four Pillars Of The Customer Experience
Trust Me … It’s all About Credibility
Enhancing Lives
Understand to Oversell

Agents know similarly trained and equipped F&I managers can produce at dramatically different levels. Top trainer explains why that is and how a few proven...

https://www.agent-entrepreneur.com/355812/is-the-fi-office-tone-deaf

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Understand to Oversell
Feet And Faces
Retention Rocks!
Trust Me … It’s all About Credibility
The F&I Wiring Harness

Proactive agents look forward to the start of every new year as an opportunity to address the challenges and opportunities that drive or threaten an...

https://www.agent-entrepreneur.com/355436/make-it-count

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Putting the Dentist in the Chair
Beyond Paperwork
Mount Rushmore and Tariffs
The Lost Art of Interpersonal Relationships
Too Many Dealers Today Are Stuck In The Pandemic

Agents are using checklists and deal audits to reinforce F&I training and ensure every customer has the information they need to make the right decisions...

https://www.agent-entrepreneur.com/355243/your-agency-can-influence-the-fi-process

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So You Want a Compliance Audit
Check This
Lessons Learned
It’s Time to Think Outside the Lot
FUBAR and Risk Assessments

Agents who provide a spark in the training room and help dealers choose the correct technology path will have a competitive edge in the year ahead.

https://www.agent-entrepreneur.com/353865/what-every-dealer-wants-from-your-agency-in-2019-1

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Lessons Learned
The Lost Art of Interpersonal Relationships
Be Better in F&I
Continuous Improvement Requires Continuous Insight
Planning the Hound Out of Your Agency

Categories: Auto Finance, Digital, F&I

Flooding your dealership’s website with F&I content without a strategy can be just as costly as underreacting to the Digital Age. The magazine’s resident...

https://www.fi-magazine.com/351205/3-elements-of-a-balanced-online-fi-strategy

More stories like this from www.fi-magazine.com
Understand to Oversell
Trust Me … It’s all About Credibility
Innovative Dealership Customer-Retention Strategies
Enhancing Lives
Masters in Training