Behind the scenes, that is. Merging back-office duties is accelerating along with industrywide consolidation.

And you might want to hold onto those keys, while you’re at it.

Rising auto loan delinquencies, though bad news, could be another opportunity for agents to help dealers come down from pandemic highs.

Focusing on finer points can help F&I bear more of the weight of post-pandemic profit deflation.

Selling EVs presents extra responsibility for the dealer and the buyer. You can take it on and help your customers manage risk at home.

Finance-and-insurance vet gives straight advice on how to maximize sales efforts.

Industry veteran argues that products can sell just as well, if not better, in the service drive.

Auto industry veteran was a natural at sales. Now he helps others earn their F&I chops or identify those who have them in the first place.

Rule dealers say would burden them but the FTC promotes as a consumer protection is up in the air.

Sales expert shares pointers on how to guide consumers to add onto their vehicle purchases. Should preloads be part of the process?