While the processes necessary to complete digital remote deliveries have been available for a while, dealers were slowly transitioning from paper-driven to...

While the processes necessary to complete digital remote deliveries have been available for a while, dealers were slowly transitioning from paper-driven to...

Do you know how to vet a paystub for legitimacy? These 10 tips can help you catch the phonies.

An unspoken truth is that sometimes a drastic, calamitic action has to sideswipe a process to speed up the evolutionary process. The calamity known as...

New methods to qualify car shoppers could help your dealers sell more vehicles and F&I products, but alternative credit scoring is not without its pitfalls.

We should call it transaction compliance, rather than F&I compliance.

Agents can and should help dealers design, install, and enforce their federally mandated CMS. Luckily for everyone involved, the instructions are freely...

Compliance expert lists four shortcuts no sales or F&I professional should take in 2020. Spoiler alert: Forging the customer’s signature is still a federal...

Entrepreneurial salespeople are the rock stars of auto retail, but if their side hustle is a credit repair organization, they are creating a major liability...

Have your dealers nailed down their Red Flags clearance process? Compliance guru has a checklist agents can enforce with dealers and F&I professionals, to...