A dealership sold and financed a vehicle to an identity thief, even after seven red flags were identified. Truly managing the process means vetting and...

Implementing pricing guidelines is not a guarantee that the regulators will stay away, but properly implemented and managed, it should provide a plausible...

As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and...

If you do not have a CMS and continuous monitoring in place now, today is a good day to start.

Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.

Most dealers rely on one or more software providers to manage and document all their transactions and many businesses count on a robust disaster recovery...

Where we had previously been moving at a sloth pace to digitize the entire buying process, the auto industry is accelerating many processes in response to...

Even with the benefits of moving into the digital world, some risks have also amplified. Taking some of these precautions can help your dealer avoid the...

A dealership was recently discovered to have a prevalent policy and practice of inflating consumers’ incomes to obtain finance source approvals. Reading...

Law requires that dealers have policies, procedures, and processes in place to reasonably detect and prevent identity theft. Agents can assist their...