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Categories: Fixed Ops
How to Find and Keep Service Techs

Having trouble hiring quality service technicians? You might not be looking in the right places.

https://www.autodealertodaymagazine.com/310687/how-to-find-and-keep-service-techs
Categories: Fixed Ops
4 Ways to Keep Service Customers Coming Back

Low turnover and rock-solid policies for labor times and pricing help retain your valuable service customers.

https://www.autodealertodaymagazine.com/310700/4-ways-to-keep-service-customers-coming-back
Categories: Fixed Ops
How PPM Drives Retention

With rock-solid processes and measurable goals, prepaid maintenance programs can help dealers keep more car buyers coming back and create limitless service...

https://www.autodealertodaymagazine.com/310838/how-ppm-drives-retention
Categories: Auto Finance, Compliance, Dealer Ops, Digital, F&I, Fixed Ops, Showroom, Training

Scheduled for Aug. 29-30, Compliance Summit is designed to deliver a crash course in federal regulations and enforcement action to help dealers, agents and...

https://www.fi-magazine.com/310882/magazine-offers-details-on-compliance-summit-program
Categories: Fixed Ops
The Master at Work

As a Master Diagnostic Technician and Toyota Assembly of Champions honoree, Steve Travis has delivered 38 years of service and international recognition to...

https://www.autodealertodaymagazine.com/310885/the-master-at-work
Categories: Fixed Ops
Optimize PPM for Service Retention

Is easy and effective service retention too good to be true? Prepaid maintenance expert offers advice for keeping your shop at capacity.

https://www.autodealertodaymagazine.com/310887/optimize-ppm-for-service-retention
Categories: Compliance, Dealer Ops, Fixed Ops
Service Advisors Are Working Overtime

The Ninth Circuit has reaffirmed that service advisors are not subject to exemption from overtime pay. Compliance expert unpacks Navarro v. Encino Motorcars...

https://www.autodealertodaymagazine.com/310942/service-advisors-are-working-overtime
Categories: Dealer Ops, Digital, Fixed Ops, Training
Data Control and the DMS

Learn how Mike Esposito changed careers from engineering to auto retail and dealer software.

https://www.autodealertodaymagazine.com/310979/data-control-and-the-dms
Categories: Dealer Ops, Digital, Fixed Ops
Q&A: Service Retention Is Your Lifeboat

Online appointment-scheduling is a good first step for dealers looking to improve the customer experience in the service lanes.

https://www.autodealertodaymagazine.com/311030/qa-service-retention-is-your-lifeboat
Categories: Fixed Ops
3 Ways to Maintain Part Sales

Online retailers are entering the aftermarket parts game. Fight back with smart pricing, inventory and data.

https://www.autodealertodaymagazine.com/311031/3-ways-to-maintain-part-sales


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