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Categories: Opinion, Showroom
4 Steps to Maximize Pre-Owned Profits

Reconsider every aspect of your sourcing, reconditioning, marketing, and lead-generation efforts to get the biggest bang for your used-vehicle buck.

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automotiveMastermind Helps Dealers Drive Sales & Acquire Inventory from Untapped Sources Amid Ongoing Inventory Shortages
6 Advantages Dealers Have Over Disruptors
TRADE X Secures $35 Million in New Equity Financing for Global Expansion
Used Car Sales Returning to Normal
How Automakers and Dealers are Weathering a Topsy Turvey Market

Categories: Opinion, Training
Empowerment Plus Training Equals Success

Close the motivation gap by backing your sales and F&I training programs with clear objectives for success and a culture of empowerment.

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Recruiting and Retaining Salespeople Amidst the Great Resignation
Training Superstar Sales Teams
Creating a High Performing Sales Team
How Do You Delegate?
Support Your Support Teams

Categories: Compliance, Opinion
How to Prevent Harassment in the #MeToo Era

HR expert urges dealers and managers to put old handbooks and premonitions aside and create an enforceable policy that aligns with current best practices.

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Do Your Underperformers Need to be Fired or Led?
Last Chance: Secure Your Spot at Compliant Summit
With Cyberattacks, It’s No Longer a Question of ‘If,’ But ‘When’
Complacency: A Bad Habit Learned in Good Times
Engage Employees Now!

Categories: Digital, Industry, Opinion
NADA Retirement Program Waives Fees for Loans and Hardship Withdrawals

The NADA Retirement Program from Empower will waive fees on all new retirement plan loans and hardship withdrawals to support dealerships and their...

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Millions Postponed Auto Loan Payments During Pandemic, But Most Loans are Current Today
Federal Safeguards Rule Amendments Ask Dealers to Shore Up their Information System Security
How the Digital F&I Window Affects Dealerships
NextGear Capital Partners with Manheim to Enhance Its Flex Pricing Program
Engage Employees Now!

Categories: Digital, Opinion
Beyond the Cookie: 4 Ways to Deliver Personalized Experiences

When did personalization get so personal? Expert offers four ways to connect with car buyers without creeping them out or running afoul of new privacy laws.

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8 Ways Small Dealers Can Compete With Big Franchises
Big Tech’s Steps Towards Privacy: What it Means for Dealership Advertising
Defining Transparency in the Sales and F&I Process
FordDirect and ComplyAuto Team Up to Tackle Privacy and Security Needs of Ford and Lincoln Dealerships
How Retailers Can Better Align Advertising Offers with Chip Shortage–Induced Inventory Changes

Categories: Awards, Opinion
BYD Pledges $1 Million in Medical Supplies Donations

BYD Motors announced it will donate $1 million in medical supplies to transit agencies and first responders in the United States and Canada.

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2021 Industry Trends: Economic and Political Impacts
2021 Industry Trends: The State of Automotive F&I
What’s In Store for 2022: An Interview with EFG Companies’ Eric Fifield
Engage Employees Now!
Biden Signs $1 Trillion Infrastructure Bill Into Law

Categories: Industry, Opinion
Mining for Diamonds: Four Things to Look for in Interviews with Future Female Leaders

What should hiring managers look for when they interview female candidates and how can they best support these superstars as they come on board?

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Positivity Pushes Profits at Holman Ford Lincoln Turnersville
Complacency: A Bad Habit Learned in Good Times
What to Look for In a Successful Compliance Officer
Help Wanted: U.S. Automobile Dealers Struggle to Hire Employees While Business Booms
Ways to Make Them Stay: Employee Retention Planning

Categories: Industry, Opinion
CDK Global Research Reveals Impacts of Customer Experience Roles in Automotive Retail Industry

Women in customer experience roles translates to big wins for dealers and customers.

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The Road to the Sale: Trust, Transparency, and the Transaction
CDK Global Introduces CDK OnePay Fueled by Global Payments
Conversica Brings Conversational AI Assistants to Auto Dealers using CDK Elead CRM
CDK Global Acquires Digital Retail Platform Roadster
Protect Your Reputation to Beat Your Competition

Categories: F&I, Opinion
Everybody is Your Friend, You Just Haven’t Met Them Yet

The real finesse in F&I is managing your relationships. If you can master your ability to connect with others, you will master this profession as well.

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Three Questions to Ask Every F&I Manager
What’s Wrong with F&I Turnover
Maximizing Your People
Leading Through Acquisition Transitions: Why Culture Matters in M&A
Why Over What

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