Mark Sargeant has been promoted from vice president of business development and marketing to CEO of AutoMap LLC.

National Auto Care announced the promotions of Courtney Wanderon to senior vice president of sales and Spencer Wanderon to vice president of sales.

There isn’t much the magazine’s compliance pro hasn’t seen. In fact, he’s got a category for every type of issue he’s come across in his more than 15 years...

National Auto Care announced the addition of an exclusionary VSC, GAP, tire and wheel, theft, and a loyalty program to its powersports F&I product offerings.

F&I managers love to tout their profit per retail unit, but the “Father of F&I Menus” says there’s a more accurate way to measure performance.

Ritch Wheeler, vice president of training at American Financial & Automotive Services, will serve as master of ceremonies at Industry Summit in November.

His Madness admits patience isn’t something that comes naturally, but he recognizes how important it is when it comes to managing people.

Former dealership manager and current EFG Companies executive Melissa Burrow has published ‘Chasing Bentleys: The Power of Accountability in Achieving Your...

Innovative Aftermarket System’s new Trade Assurance Plus works like GAP, but is designed for trade-ins. The aftermarket company unveiled its new offering...

Study after study points to a disconnect between Gen Y and the F&I office, but the editor thinks it’s time for dealers to come to the defense of their most...