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Do you think we should have clients sign a consent form prior to receiving nail services?

A complimentary glass of wine, an extra-long foot massage … these are the small gestures that keep clients coming back — and sending their...

I’m thinking about doing a client survey. What questions should I include and what’s the best way to go about it?

Since I am a salon owner/nail technician, getting sick is a luxury I can’t afford.

How do you turn a new client into a regular?

How can I get people to get regular pedicures and try nail art?

What little extras do you do for your clients?

Readers respond: What unique services do you provide for your pedicure clients?

How Do You Deal With Friends and Family Who Want Freebies?

How should I handle it when a valued customer comes in for a pedicure but I have to turn her away because she has toenail fungus?

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