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My teaching has taken me all over the world, most recently to Amsterdam to teach electric filing techniques. I was asked a question that is quite...

Readers share their great ideas, including having client do her own polish removal to simple ways to get polish bottles unstuck.

How do you handle your pet peeves about clients?

How do you make your clients feel comfortable after they’ve cheated on you with another tech?

Reader to Reader: How do you greet clients when they enter the salon?

What do you talk about with male clients?

Since I am a salon owner/nail technician, getting sick is a luxury I can’t afford.

How do you turn a new client into a regular?

How should I handle it when a valued customer comes in for a pedicure but I have to turn her away because she has toenail fungus?

I’m thinking about doing a client survey. What questions should I include and what’s the best way to go about it?

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