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His Madness says the only person you need to measure yourself against is you. So stop worrying about what others are doing, and start examining your...

https://www.fi-magazine.com/324307/stop-scoreboard-watching

F&I's Gregory Arroyo takes a look at the Obama administration's plan to overhaul the financial regulatory system.

https://www.fi-magazine.com/324114/administrations-regulatory-overhaul-a-tall-order
5 Things You Cannot Teach an F&I Professional!

Use this five-point checklist to help dealer clients identify the best possible candidates for open positions in F&I.

https://www.agent-entrepreneur.com/357797/5-things-you-cannot-teach-an-fi-professional

The editor weighs in on the industry’s migration toward a new credit scoring system that’s more understanding and a little bit harsher.

https://www.fi-magazine.com/324156/industrys-common-denominator-located
Did You Bump Your Head?

The Alpha Dawg weighs in on FCA's plans to squeeze dealers' profits, Millennial marketing madness and Sen. Elizabeth Warren's auto finance revolution.

https://www.autodealertodaymagazine.com/324354/did-you-bump-your-head
Blockbuster Customer Service!

https://www.agent-entrepreneur.com/343301/blockbuster-customer-service

The magazine’s sales expert convenes a brain trust to ponder the fate of e-mail marketing in the age of social media.

https://www.fi-magazine.com/324237/dead-or-alive

F&I’s from-the-trenches columnist says there might be more to calculating PVR than simply dividing F&I gross by monthly retail sales.

https://www.fi-magazine.com/324130/the-truth-about-pvr

Top trainer comes to the rescue of an F&I manager who fears an antiquated, discredited, and deceptive sales tactic has taken root at his store.

https://www.fi-magazine.com/351219/help-my-dealership-is-packing-payments

With TrueCar drawing the ire of some dealers, the editor wonders if the rest of the industry is beginning to share his long-held contempt for the Internet.

https://www.fi-magazine.com/324189/cursing-the-internet


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