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Categories: Auto Finance, F&I
Turn Up F&I Profits In a Down Market!

The current market environment will definitely separate the survivors from the victims. F&I expert provides a road map for doing more than just weathering...

https://www.fi-magazine.com/309308/turn-up-fi-profits-in-a-down-market
Categories: F&I
Objections Are a Great Thing!

Understanding the reasons for a customer's hesitation to make a purchase allows F&I managers to make a more relevant presentation of available products.

https://www.fi-magazine.com/307826/objections-are-a-great-thing
Categories: F&I
Customers Relate to Tire & Wheel Mishaps

Tire & wheel road hazard protection is gaining popularity because it's an easy solution to an all-too-common problem.

https://www.fi-magazine.com/307800/customers-relate-to-tire-wheel-mishaps
Categories: F&I

If you have the right product lineup and selling prices, pre-owned customers will buy F&I products, too. F&I trainer shows you how.

https://www.fi-magazine.com/309422/capitalizing-on-the-used-market
Categories: F&I
F&I Professional – Or F&I Pretender?

In the F&I world, there are stars and there are also-rans. Are you ready for prime time? Take this quiz and find out!

https://www.fi-magazine.com/307778/fi-professional-or-fi-pretender
Categories: F&I
Delivering on F&I’s Promise

After sitting through a few less-than stellar F&I performances, the magazine’s resident F&I pro recalls advice his father once gave him. It was a...

https://www.fi-magazine.com/310379/delivering-on-fis-promise
Categories: F&I

Invite customers to talk about their needs and concerns by asking questions that elicit detailed responses. Make every question part of your needs-discovery...

https://www.fi-magazine.com/307835/30-questions-you-need-to-ask-customers
Categories: F&I
Creating the Ultimate F&I Pay Plan

F&I managers should know what is expected of them based on their pay plans. Emphasize percentages and CSI rather than just total dollars.

https://www.fi-magazine.com/307829/creating-the-ultimate-fi-pay-plan
Categories: Auto Finance, F&I
Reorganizing the Desk

The desk can be critical to a dealership’s success, but overstepping its boundaries can leave a store vulnerable. The magazine’s F&I pro draws a line in the...

https://www.fi-magazine.com/309870/reorganizing-the-desk
Categories: F&I
Quoting Payments: The Rules, Risks and Getting it Right!

Inflating a monthly payment quote to leave room in the deal is not only unethical, it's illegal. Instead of promising the "best rate," give your customers...

https://www.fi-magazine.com/307830/quoting-payments-the-rules-risks-and-getting-it-right


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